Recent Game Server / Mobile update causing distorted visuals for players

Hi,

starting around ~1h ago, our users are reporting issues with distorted effects affecting mobile and console players.

It causes some very jarring and nauseating graphics in odd shades.

Examples:



We have not updated the game.

Experience link: Asylum Life | Play on Roblox

Expected behavior

We’d expect the lighting to behave as normal.

Known reported devices: iPad 10th Generation, Console

2 Likes

Hi @Dhammapada, our engineering teams are currently investigating this issue further. We will follow up as soon as the issue is mitigated.

2 Likes

I’ve experienced this in our game as well, happens randomly no matter the device.

I believe @slyscript made a proper bug report on it

Thank you for your patience on this issue. The team has identified the root cause and is in the process of reverting the change for all users.

4 Likes

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.