Refund for Advertisement Campaigns due to Site/Server Issues

[Jamie_Jr (Jamie)]

I know this has been a topic in the past however, I feel that it should be maybe discussed again to get an opinion on it.

I feel that there should be some option that developers can opt in to get some of their advertisement or sponsorship campaign funds back when the site is not operating properly. The advertisements just go to waste along with the robux. They serve no benefit especially with connectivity issues.

I believe this will help the smaller developers of our community who actually depend on that robux to generate ads for their games and groups. Getting a percentage of the funds back could help majorly.

Let me know what you all think.

[SteadyOn]

This already exists

Reimbursement on sponsors and advertisements when the website goes down

Im not aware of any existing mechanisms to do with this, but if there are someone please tell me; Sometimes the Roblox website can go down or be significantly slowed down for a few hours, (I noticed that at around 9am to 12am BST one day my game had 0 visits even though I had a total of 30k advertisements running and usually get about 600 concurrent players). Now, although this is a very rare occurence, if someone such as a big developer is releasing a game they have spent months making and …

[Jamie_Jr (Jamie)]

Yes, I know. I stated it was explained in the past but with the recent outages in the past few weeks I thought it would be good to speak about it again. A fresh opinion.

[SteadyOn]

Ok that’s understandable, I think the guidelines are generally to revive that thread by replying to it, otherwise you end up with a massive number of threads saying the same thing

[railworks2]

@CJ_Oyer

Thinking back to their response to messing up the game page conversion revenue I assume we’ll be banned

I hope not, if so, I would suggest speaking with Roblox because that’s not fair