Regaining verified badge question

Help and Feedback Platform Usage Support
#1

I was a verified user on roblox. My username was ninjawarrriorr, so I put my display name as Ninja for short. However, every game I joined, people thought i was the youtuber ninja from fortnite… lol. So I changed my display name to match my username, “ninjawarrriorr”.

of course this means I have now lost the verified badge. But my question is, since my game still meets the requirements for me to get verified, will I regain my verified badge in the next wave of badge handouts? Or do I need to contact roblox support about this.

thx

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#2

Hey, Ninja!
I think you should contact roblox support. I believe they will give it back, but I could be totally wrong. If not, you might need to meet the requirements again :confused:
Best of luck,
Voidcrusher (@itsVoidcrusher)

3 Likes
#3

Hello!

I’m pretty sure you can just re-enable the verified badge by contacting via support by just making sure you have the same display name as before

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Source: https://en.help.roblox.com/hc/en-us/articles/7997207259156-Verified-Badge-FAQ

Hope that helps

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#4

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thanks, what category would you recommend choosing for an issue like this?

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#5

I always choose the catagory “How to - Other” when i don’t find a specific catagory

This catagory always worked for me when i couldn’t find any matching catagory

#6

Thanks, Thats what I did! I did a ticket previously, but i think they got confused since they just told me how to change my display name, instead of addressing the issue. Hopefully this time it works!

#7

If they don’t understand your request then you can always reply to the ticket and then they usually help you

Just make sure to have the display name you had at the time you had the verified checkmark

Hope that helps!

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#8

The initial request is generally handled automatically based on key words. You need to send a follow up email to get a real person to review.

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#9

Oh okay thanks. i didnt know that. So I should reply to that support email they sent me, to follow up further?

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#10

Yea you just need to reply to the ticket to follow-up

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#11

Roblox support regranted my verified badge after I contacted them explaining the sitaution! :smiley:

#12

AWESOME! :smiley: I’m glad it worked!

1 Like