As a Roblox developer, it is currently too hard to send ACTUAL account reports to moderation.
I have reported the same spam account since early summer that has been spamming my group every single day and rejoining. Guess what has happened after almost 5 months of daily reporting? You guessed it, NOTHING. Why is it so hard for the Report Abuse system to work for bigger developers. My group has over 350,000 members and yet I can’t get rid of this spam bot. If reporting this account for spam links for over 5 months does nothing, then its CLEAR the Report Abuse system clearly does nothing. Who do I message to have the account banned? Oh right, nobody… because all staff replies back with is “Use the Report Abuse button”. Do I really have to shutdown both my LARGE group walls because of a daily spam account that won’t get banned?
It also doesn’t help that Roblox magically REMOVED the spam prevention filter that was actually working earlier this year against bots on my groups…
This happens every day and I’m sick and tired of having to kick and delete post from this spam account when it should have been banned MONTHS ago. I hate making rant post but this is seriously getting on my nerves now how nobody can delete this account after this long. This goes for other link spamming bots and accounts as well. If Roblox can give merch to qualified developers then they can allow us to also send Report Abuse reports to the top of moderation to be seen by an actual human.