Report button blocks messages in text chat service

Visual aids:

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Expected behavior

Move it somewhere else

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Wrong category whoops #bug-reports:engine-bugs

12 Likes

More actual expected behaviour: Remove it. make it so to report chat messages in the topbar report button

dont waste space

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So we kind of got a third way to report chat messages instead of getting the bugs fixed, nice. Roblox got their priorities straight as I can see. I am not sure how useful reporting individual chat messages is, as with the current behavior, reporting one person already sends the entire chat log to moderation and thus you can get all violators moderated at once and quickly with one report, even if the violations differ.

i don’t see why we needed another report button regardless

That report button sends you to the report menu in the escape menu. This is the chat report menu:

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I do think it is better. But that is just my opinion.

yes, that was captured in game. pwease don’t ban me I was just doing you a favor roblox :pray:

this could have been integrated in any of the 5 existing flows

4 Likes

Cc: @be_nj (I put wrong category instead of engine bug so it might’ve went unnoticed)

No worries, I noticed earlier and forwarded the feedback to the relevant team to take a look. I agree it looks a bit odd intersecting the messages

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It is functionally better in the way that you can report somebody who is no longer in the server using this method.
Had a few times where people bypassed the nword but nobody could report them bc they would leave immediatly after. Reporting from the website isn’t worth the effort

Has this entire feature been flipped off by chance? I had it yesterday but don’t have it today. Same account, same device.

This button is back on the latest release

3 Likes

They have just hidden the chat report button once again on the latest iOS update, wonder whats the reason for all of these changes or if they’re going to look into polishing this within the already existing report menu?

@be_nj this button is back again after some time, it’s been appearing and disappearing for months and nothing has changed to it, what are the plans?

There’s another bug report with scrolling frame cutting off chat messages, it has the simplest fix, I don’t know what’s so difficult to just flip one property in scrolling frame, it makes me believe engineers aren’t even aware of the property. TextChatService UI's right edge sometimes cuts off part of a message

1 Like

FYI, this is because engineers had a slip up and released the reporting feature with absolutely no checks on whether or not the message was written by the player themself, or the developer on behalf of the player. You can only imagine what happened next… :smile: the feature was rolled back and only kept on for popular, top games like Rivals. They recently patched the issue and now it’s been turned back on for all games.

Honestly I’ve been under the impression they simply do not care. I mentioned both Ben and another chat engineer to no avail. It’s disappointing that such a simple issue can’t even be acknowledged, let alone fixed

1 Like

That’s interesting, because I am still experiencing the issue. No idea if I am alone in this or not.

I have the same feeling. There are literally many bugs related to the different chat features on Roblox, especially TextChatService (and it’s associated components like the default UI), many that have been reported for a long time and some that have the easiest fixes yet they’re all left unfixed.

It’s even more frustrating how some of the issues, namely the performance bottlenecks that currently affect TextChatService and/or its related components (mostly UI) that affect the performance of many games is still unfixed. Even though it’s a high severity issue and has been talked about and spoken on by many for a long while.

That’s only the bugs, it’s even worse when it comes to delivering new features or improvements. They’re always extremely slow at that and even when they do, they oftenly release them in such a buggy, unfinished state and don’t even fix the issues in a reasonable timeline. The release of ChannelTabs is an example of this.

The chat/social features team on Roblox is one of the most disappointing teams there. However, I hope to see this change, someday.

I apologize for going a bit off topic, but this has to be said.

2 Likes