Reports of player crashing, but nothing being reporting in developer stats

Help and Feedback Scripting Support
#1

I’m having people say they are crashing on my game, but I cannot get this to happen to myself or any of my friends. I have tried on PC and mobile. So I was wanting to know how I can test these issues.

Sinple player

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Full server
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Unsure what to look for in the developer console or microprofiler. There’s no real spikes there so unsure what I should be looking for

#2

If you go to developer stats of your game, it shows you which devices crashes, and how often.
It is possible that they are just running a really old device then complaining when it is slow (happens sometimes on my game)

#3

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There’s no report of crashing devices

#4

Considering the majority of your players play on a computer it’s safe to assume that the majority of crashes are occurring for computer players.