[resolved] TeleportService not loading mobile UI

Ive noticed when testing my universe place on an Andriod device (Galaxy S4 Mini) the Core guis wont properly load. It also happened to me on another game on the frontpage.

You can see that the menu button is in a new position. I dont know if its loading the UI from a different source. It doesnt let me reset or leave the game from the Menu UI. I could not move the camera at all.

Because Im on mobile, I had to put together an imgur album to explain further.
I wasnt having issues until recently. (Could be related to TeleportToSpawnByName but I dont think so)

I had to disable the mobile version of my game because of this. Some devices think you’re on a computer when you teleport, and remove all of the controls.

Just ran another test and it is related to using the TeleportService on a mobile device.
This also prevents ContextActionService buttons from appearing as well.

Has this been looked into at all?

I’d also like to request a (bug?) fix / feature. In another thread, as someone pointed out, it’s impossible to find your own game on the Android mobile app (since your profile doesn’t show your places :() I’d like to request that this be fixed and places are displayed on your profile, or allow us to join games from our mobile browser instead of just the app.

We were really hoping we’d get the fix out for this before anyone noticed (CS hasn’t even had any reports yet).

Anyway, turned out to be a simple fix, should be out in about a week.

We were really hoping we’d get the fix out for this before anyone noticed (CS hasn’t even had any reports yet).

Anyway, turned out to be a simple fix, should be out in about a week.[/quote]

What does CS stand for?

[quote]
What does CS stand for? [/quote]

In that context I would imagine Customer Service.

[quote]
What does CS stand for? [/quote]

In that context I would imagine Customer Service.[/quote]

Yup, customer service.