Hey there, recently I’ve been trying to upload a UGC 3D clothing item to the catalog, which got my permissions removed.
I won’t go into details about that since I was able to clear up why the issues happened with the item days after uploading.
However I tried to upload this under my sister’s account, getting the account permissions revoked for a few days.
The “Access revoked” warning is not showing however, which is odd because there’s still a notification in the uploading menu, however there’s no mention of how long it is.
Is it possible to see when this expires? I originally tried to upload the model of the T-Shirt item on my main account that got permissions removed on my sister’s account & mine, however I’m able to see the warning so what’s going on here?
Is the issue that you are seeing a permission ban in Roblox studio, but on creator dashboard on the same account, you are not seeing the warning banner?
We are investing the inconsistency in this flow. Thank you
The “Revoked Access” warning is only shown to original creators who are in the UGC program. Everyone else are never told if they’re revoked or not, and it only tells you that you’re revoked once you try uploading something on Studio.
I wasn’t the one who made the report, I only explained why the inconsistency happens. You’ll have to wait until @idelww replies as he’s the one in the original UGC program, not me.
The permissions ban is shown in studio but not on the creator dashboard. This however only happens on one account. I will list down both hers and my account
Her account, with the issue: 30408199
my account (issue doesn’t persist in here): 29147057
We weren’t quite able to reproduce this on our end. It looks like both accounts are no longer banned from publishing/uploading though. If this kind of behavior happens again, feel free to let us know and we can re-open the investigation!
In the future, if you need to check your marketplace creation access, or when you will be unbanned from it, please use the api below while your logged into the account you want to check!
Hello, this issue is still ongoing, actually, it’s been happening since last year, even all the way back from the public UGC announcement. With the API check, you can only find out how many days it’s been revoked for; there is no warning UI shown for revoked access at all.
