Right to Erasure Problem

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#1

So I’ve apparently today been hit with a Right to Erasure request from Roblox asking to take down a specific t-shirt that’s in a game I have on my account. However when I inspected the game map to see if this was anywhere in the game, it wasn’t there. So I’m a little panicked that I could be losing my Roblox account simply by not taking action on something that I cannot find anywhere in this game. What should I do?

The T-Shirt in question is this: flamengo-papel-de-parede-7 - Roblox

The game that it claims this t-shirt is on: Play Zone - Roblox

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#2

AFAIK, Right of Erasure isn’t applicable for that sort of thing, as it’s only applicable for deleting identifiable data.

Are you able to post a screenshot of the message?

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#3

Contact them and tell them that after inspecting the whole game, there were no T-Shirts inside it, and then ask them to re-check the game they’re refering to.

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#4

Just now being alerted about these replies. Here’s a screenshot of that:

image
image940×880 74 KB

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#5

The asset id of the shirt you mentioned is 149552973, while the user id in the screenshot is 139552972.

Note that asset ids are different from user ids, and hence a user can have the same ID as an asset.

You need to delete the data of the user with id 139552972 from any datastores in your game.

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#6

That’s the thing, I don’t recall ever accessing datastores for any game on Roblox. So I’m unsure how I’d be able to look that up.

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#7

If the mentioned game doesn’t have any data saved, then you can just disregard the notice.

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