Rights Manager: Submitting a Request Fails, but Submits Duplicates

Issue:
Submitting a normal asset takedown request through the Rights Manager yields this error:
image

After pressing try again, it duplicates the request which appears in “My Removal Requests,” but states that there are 0 pending. Status sections says “Automatically escalated to Roblox.” I have provided a picture of duplicate reports in Private Content section.

Each request also has a different amount of items, even though they are all supposedly the same request. My original request had 129 items. The duplicate requests have 76-79 items each.

Page URL: https://create.roblox.com/dashboard/rights-manager/removal-requests

A private message is associated with this bug report

4 Likes

Hi, @Junozy . Taking a look at this.

Yeah its happened to me, My Rights Manager Portal has disabled due to this situtation.
image

Hello, this should be fixed now. Please try again and let us know if you’re still having issues