RightToErasure Handling Request

Hi, as a developer with multiple games and with one with a decently large playerbase, I receive in my roblox inbox a load of right to erasure requests - my problem that these RTE requests are sent in individual messages, which includes the playerID and gameID its linked to

These individual messages completely fill up your inbox and become a challenge in itself to sort this data for the next task of manually erasing the data from each game

It would be hugely beneficial to have this data formatted in such a way that the list of playerIDs you need to reset for X game are found in a list, that could be then used to copypaste into a script in your game to reset the entire list instantly. Heres my ten second concept mockup:

Thanks

6 Likes

You can set up automated RTE messages to handle these for you:
Automate Right to Erasure Requests | Documentation - Roblox Creator Hub

3 Likes

Is this the method Roblox expects us to go through? I expected that the UserIds entry in data stores would make the process automated. Is this not the case?

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Unfortunately not, but it’s a very reasonable feature request. I believe there are real reasons it isn’t done beyond the team not having thought of it, but possibly not satisfying ones. There might be an opportunity to revisit this in the medium term and I’ll flag this to that team. Thanks for the feedback.

4 Likes

I think giving the developers the option on their game if they’re okay with the process being automated would be great. I understand not all cases will work that simply and so developers need some control over their own process, but I personally don’t have any cases at the moment where it wouldn’t just be more convenient if Roblox would clean up the data automatically.

1 Like