When duplicating the head for Base Body - Riley - Roblox the Roblox Player Application will give you a “Crash” report but not fully crash the application until the head is duplicated twice. On studio, when duplicating / copy pasting the head, it’ll close the application without any warning.
This did not occur with the other Skinned Avatars as far as I know.
(Basic script repro at the bottom, using the skinned avatar from Studio’s Rig Builder)
Skinned Avatar | Masculine | R15
If the issue is in a specific experience or multiple ones?
- This was initially found on another game I work for from some community members describing how they were able to crash servers. I then created a repro place
- As they were abusing this to crash servers I needed to remove a portion of code to stop the head from being duplicated during an action.
When did this issue start occurring?
- Around from when I was notified 01/07/2023 | (MM/DD/YYYY) All the dates are in this format.
- Although this apparently was a thing since before it was brought to my attention.
- I found a probable cause on 02/26/2023 and decided to make the repro.
Is your studio crashing?
- On Studio both windows 10 and 11
The application instantly closes without any prompt
Is your game crashing?
- On my windows 10 and 11 computer, when I run this repro place in-game it’ll show the crash error but it does not stop me from continuing to play. Unless the head is duplicated again, then it force quits.
- On my Android Phone (Android Version 10 on Samsung S9+):
Launch the game like normally, I load in for around 5-10 seconds and it turns into a black screen, then turns my phone into portrait mode it either restarts the application and never loads or sends me into a loading screen saying “Experience Loading”.
Is your game locking/freezing up?
- It does not lock up in Player nor Studio, although the crash error only shows in the Roblox Player
- And on mobile it doesn’t lock up it just randomly restarts the application or sends it into the “Experience Loading” screen
Are you getting any error messages? What exactly do they say?
- Since studio just closes, I cannot show any error code.
- An unexpected error has occurred and Roblox needs to quit. (This gyazo was taken 07/20/2023 at UTC-9 14:34)
Could you please provide us a screenshot/screen recording(YouTube video) of the issue?
- Desktop 2023 06 05 19 18 22 02 Trim - YouTube (Studio)
- Desktop 2023 06 06 10 13 34 05 Trim - YouTube (Studio Again, as of 06/06/2023 - 10:16 AKST (18:16 UTC-0)
- Desktop 2023 06 06 10 07 15 04 Trim - YouTube (Roblox Player)
If it involves a catalog item, could you please provide a link to it?
- Base Body - Riley - Roblox - The head
- Also the skinned mesh that’s within Studio as shown in one of the studio videos provided above
Tell us what is happening in as much detail as possible.
- I spawn in a skinned mesh (Masculine, R15)
- I go over to the skinned mesh’s head
- I either “Duplicate” the head via [CTRL + D] or [CTRL + C then CTRL + V] or I right click and do the same operations
- It instantly closes the application
Here are some other gyazo clips back from (02/25/2023):
https://gyazo.com/954e39c401649a318edc1c59e91da1c0.mp4
https://gyazo.com/18dd7b70ce5880409525f63b5819ef87.mp4
https://gyazo.com/ceae286fa156363ffa0cfc2dd09df916.mp4
Apparently duplicating the WrapTarget underneath while in studio and the place manages to save, you cannot open the studio place until you either revert the place version or publish over the current place.
The repro place consisted of only one user generated script with the source code:
-- // (Masculine) Skinned Avatar
local avatar = workspace.Rig
-- // The WrapTarget in the head
local headWrapper = avatar.Head.Head
-- // Duplicating and Parenting
headWrapper:Clone().Parent = headWrapper.Parent
I did Email support about this last month about this and another issue. Although one of them were solved, I am still having issues with this Skinned Avatar being able to crash servers and force exit studio.
Log files: https://devforum.roblox.com/t/skinned-avatar-logs/2487256