Roblox API Endpoints returning bad results on Studio, Client, and Website due to bad hosts file

I am currently experiencing a bug with the Roblox API endpoints which are causing me to be left unable to visit any experience or properly interact with the website. This is currently happening on endpoints such as:

HTTPS requests using OPTIONS return 404 results:
image

HTTPS requests using GET return what looks to be zero data at all:
image

HTTPS requests using POST also return zero data, similar to GET:
image

Unsure if this is due to missing headers, but accessing GET pages with firefox returns a 404:
image

This issue only applies to endpoints under the roblox.com domain, as rbxcdn.com requests all return perfectly fine.

Here are some examples of pages affected by this bug:



The issue began 2 days ago (July 5th, 2023) with the Roblox client being unable to load assets in experiences (i.e. animations, audio, meshes, and images) and has now propagated to the website itself, with thumbnails.roblox.com recently being inaccessible to me.

I have tested this issue on Firefox and Floorp (Gecko based) and Chrome (Chromium based) and have been able to replicate the issue, however the issue only applies to my current device (running Windows 10 22H2 build 19045.3086), as testing on my mobile device did not bear the same results. Disabling extensions does not fix the issue. Using a VPN extension (Windscribe in this instance) fixes the issue, but using an actual program (Windscribe desktop or Mullvad) does not work.

I’m posting this in the website category since it pertains to the API (which is hosted on the site), but this issue also applies to the Roblox client and Roblox Studio. Although I am currently unable to test the roblox client (since I cannot join any experiences), Roblox Studio fails to load:
image

Unfortunately I am unable to provide an exact step-by-step instruction set, as I’m unaware of what caused this bug or how to replicate it. Though this seems to happen to small amount of people (as of now, I’ve had this issue happen to two of my friends as well) which leads me to believe it’s not an issue specific to my end. I’m more than happy to provide additional information on request.

EDIT:
Thanks to a response, the issue occurs because of a bad hosts file on the computer. My hosts file contained these entries which caused the aforementioned domains to not work:

128.116.119.6 www.roblox.com 
128.116.119.6 web.roblox.com 
128.116.119.6 abtesting.roblox.com 
128.116.119.6 accountinformation.roblox.com 
128.116.119.6 accountsettings.roblox.com 
128.116.119.6 adconfiguration.roblox.com 
128.116.119.6 assetdelivery.roblox.com 
128.116.119.6 auth.roblox.com 
128.116.119.6 avatar.roblox.com 
128.116.119.6 badges.roblox.com 
128.116.119.6 billing.roblox.com 
128.116.119.6 catalog.roblox.com 
128.116.119.6 cdnproviders.roblox.com 
128.116.119.6 chat.roblox.com 
128.116.119.6 clientsettings.roblox.com 
128.116.119.6 contentstore.roblox.com 
128.116.119.6 contacts.roblox.com 
128.116.119.6 develop.roblox.com 
128.116.119.6 discussions.roblox.com 
128.116.119.6 economy.roblox.com 
128.116.119.6 economycreatorstats.roblox.com 
128.116.119.6 engagementpayouts.roblox.com 
128.116.119.6 followings.roblox.com 
128.116.119.6 friends.roblox.com 
128.116.119.6 gameinternationalization.roblox.com 
128.116.119.6 gamejoin.roblox.com 
128.116.119.6 gamepersistence.roblox.com 
128.116.119.6 games.roblox.com 
128.116.119.6 groups.roblox.com 
128.116.119.6 groupsmoderation.roblox.com 
128.116.119.6 inventory.roblox.com 
128.116.119.6 itemconfiguration.roblox.com 
128.116.119.6 locale.roblox.com 
128.116.119.6 localizationtables.roblox.com 
128.116.119.6 metrics.roblox.com 
128.116.119.6 midas.roblox.com 
128.116.119.6 notifications.roblox.com 
128.116.119.6 points.roblox.com 
128.116.119.6 premiumfeatures.roblox.com 
128.116.119.6 presence.roblox.com 
128.116.119.6 privatemessages.roblox.com 
128.116.119.6 publish.roblox.com 
128.116.119.6 share.roblox.com 
128.116.119.6 textfilter.roblox.com 
128.116.119.6 thumbnails.roblox.com 
128.116.119.6 thumbnailsresizer.roblox.com 
128.116.119.6 trades.roblox.com 
128.116.119.6 translationroles.roblox.com 
128.116.119.6 translations.roblox.com 
128.116.119.6 twostepverification.roblox.com 
128.116.119.6 users.roblox.com 
128.116.119.6 voice.roblox.com 

Expected behavior

Normally, basic API requests would successfully load, and I would be able to login, see my robux, access roblox studio, load assets, etc… basically, the site would load content as normally.

Page URL: <roblox.com>

A private message is associated with this bug report

7 Likes

I had this issue as well recently
This solved it for me:

2 Likes

This looks like it works! Thank you! I’ll leave it here in case anyone else with the problem comes across this, and I will add that a restart does not seem to be necessary. This bug report should still be considered open now, but it may have something to do with how Roblox sets the hosts file. (honestly I thought this might have been the case but I had no idea Windows even had a host file lol)

1 Like