Salutations!
Thanks for bringing this to our attention.
A ticket was filed, but to begin the investigation, we need more information about it.
Is this issue still happening at your end?
If so, please provide a log so we can be able to locate the issue right away!
If you need assistance or info on how to get them, please refer to the How to post a Bug Report - Bug Reports - Developer Forum | Roblox
Thanks for understanding!
Have A Nice Day!