Roblox app in android is randomly crashing not just the app but my WHOLE PHONE SYSTEM i cant even take screenshots until i shutdown my phone, im having this bug constantly.
reproduction steps
the bug happens randomly but usually happens
Roblox app home
When you join a experience
Login screen
Solutions tried:
Factory reset
Clear cache
Re install roblox app
What happens once your roblox crash:
The screen will be black or fade out and you cant use any buttons or close roblox app until your phone automatically go to lock screen and you open camera with shortcuts and close roblox app
Sometimes it also crash a android internal app named SYSTEM UI
People are also reporting this bug in another android versions and phones.
Temporary fix (usually lasts for 1 minute)
Clear all the roblox app data
Force roblox app to stop
Re start your phone
I’ve also been experiencing this for nearly a month, I tried uninstalling game launcher, reinstalling roblox, updating my android os and nothing. The strange thing is that it only crashes on specific android phones (samsung s8 btw) and not every android phone. I hope this gets fixed because i cannot play roblox at all
I would recommend you to be patient as according to @tnavarts in a topic, he has clarified that they are going to return in the next week in the context of responding and continue analysing releases and so on.
If an engineer was a little online back ago, they were possibly attending to other users’ problems… But, likewise, in the meantime, it is quite good to remain to wait until further reply.
EXTRA: You do not lose your Roblox Premium Subscription if the application is constantly crashing, it will still remain on your account unless you cancel, and it will be for a limited time until the expiration date.
