Roblox Appeals Team Gives Wrong Responds

Hello, my alternate account was deleted due to false fake Intellectual Property (IP) Violation on 14 November 2024, I am contacted to appeals team to reinstate my account back, but they said 30 day passed and its not eligible to reopened.
image

My ban message (Turkish Language):

A private message is associated with this bug report

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Are you not reading my messages? lol its deleted on 6 days ago


14 November 2024

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I’m not sure about the context, but specifically when a DMCA is involved, you can try sending a counter-notice besides the appeal. It’s already mentioned in the moderator note.

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Disregard my previous response. Have you tried messaging them back stating your situation? This might just be a simple mistake of the team member who reviewed your appeal.

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Yesz i sended counter-notice and he was reinstated my asset due to retraction request.

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They said: "Hello there,

We’re sorry but we’re unable to provide you with any further information or response regarding this inquiry. We encourage you to review the previous information sent to you as we have provided you with all that we can at this time."

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unless you are still banned. this isnt gonna work.

You could try sending them this if all else fails (the language in the ban image seems to be turkish. so the message is adjusted to turkish


(The username, First name and email is an example. They do not belong to me. My email is private to others except my family and people i really, really trust)

Turkish is my native language, and I’m telling you that is not a correct translation at all.

on alternative account and a dmca incident, that is interesting ban, probably u just “evaded” ban?

i used a translator that was built into my ipad. it isnt meant to be accurate

This account was deleted for a severe violation of our Community Guidelines, not an IP violation. Due to the nature of the violation, I would suggest that you refer to prior communication from Roblox across all your recent violations from this account.

-ACP

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Thank you for your answer,

My previous moderation action “Child Endangerment” is reinstated and appealed, my friend has changed my model name to Child endangerment words… I am deleted for child endangerment but when i get deleted, after a week later, i am received a copyright removal request and my ban message has changed. I am appealed child endangerment, i am reinstated my all assets with counter-notice, what i do now?