Since this morning (around 7am EST) I have been having issues with opening the Roblox client and joining games as well as editing in Studio. The reason why I have been taking my time to post this report is because I initially thought that it was due to me downloading some video games while at it.
What happens is that after pressing Play or Edit, the Roblox launcher does not show up as an application but a background process. When it does open normally and goes through the loading process, it doesn’t open the app for most of the time while the background processes are running but after a while those shut themselves off. There also seems to be a possible outage with the site as sometimes the homepage takes 2 refreshes to properly load in.
Steps to reproduce:
Open Roblox
Open your task manager
Try to join an experience or edit one
If the app doesn’t show up, scroll to your processes and look for any processes in relation to Roblox
The expected behavior here is that either the client or studio would open the experience. Actual behavior is it’s just not opening up properly.
Here’s a photo of Roblox Studio running only in the background
Reinstalling does not work. Studio actually gave me this error for the first time after doing so, so I suspect it’s just a broken update to the applications have been shipped:
So looks like the issue is fixed? Not sure honestly, if anyone’s still encountering the problem, please feel free to reply so the engineers can take a look at it
I can confirm weird behaviour with the client / studio, from yesterday, but it wasn’t the same as what you show. I had a HttpRequest error when trying to open it.
When trying to reinstall Roblox that fixed it, but even uninstalling was acting weird, it wouldn’t actually remove Roblox’s files, and I couldn’t delete some of them because they were “Open in System” as in the “System” process. It took some restarts to get it back working.
Edit: I do remember having some issues as well with the process staying there too as well as the system process thing I talked about.
I have had this exact same problem yesterday night as well as ALL day. I tried restarting my computer, resetting the wifi, and running on administrator, but nothing would bother to work. I had this error when I tried to play a game. Studio had a different problem, but it’s similar to the comment above mine.
As of now, I am also receiving this error. I was able to play games normally earlier today, so this bug is recent. I don’t want to jump to conclusions, however was the fix that was made earlier with the site being partially down have something to do with this?
I have been having the same exact issue, I started having this issue on 2021-06-23 at 12:30 PM (est). I know for a fact this is an API. This issue is one of the ones that come and go, I had it happen to me 2 times and after a couple minutes it goes away, and then in a day or so it comes back.
I’ve also been having the same issue with launching both Roblox and Roblox studio. This happened to me on 6/24/2021 at around 6:25 PM EST. The error that kept on popping up when I try to launch the Roblox launcher went away in ~20 minutes, however my Roblox studio is still experiencing the same issue when I attempt to launch it.
Edit: My Roblox studio now works after reinstalling it.
I’ve had a similar issue occur to me as well. For anyone else still encountering this, a temporary solution that I’ve found was to disconnect & reconnect to your internet connection. Not sure if it works only for me but it’s still worth a shot.
To everyone above - your reports don’t seem to be part of what has happened to me. Please make a new report instead of plopping unrelated information into here and complicating the situation for the engineers.
For those who are having the error “An error occurred while starting Roblox Details: HttpSendRequest failed” etc. Can you run the following from a command prompt?
Also, can you check if you also get an error when just navigating your browser to https://clientsettingscdn.roblox.com ? The expected output should be just the JSON.
{ “message”: “OK” }
If you do get an error, sending back a screenshot of it would be helpful. You can DM me if you’d prefer for this or the output for the above nslookup command.
So now I can join games and my roblox works properly. If this command was meant to fix it, thank you very much! I’m not sure if it was because of the command or if I got lucky, but hey at least it works now.
