Roblox assets are not loading

Bug Reports Other Bugs
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1

It is a very simple issue: none of the Roblox assets are loading at all—this includes textures, avatar thumbnails, clothing textures, and so on.

For instance, when I was playing the first-person shooter Rival, the viewmodel failed to load, and other elements like wall textures and sounds weren’t working either.

This isn’t limited to the game Rival; the same thing happens on the Roblox home screen.

This is really frustrating for me.

Expected behavior

Ensure that assets are loaded correctly

3 Likes
2

Hello! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.

To help us move forward, we’d appreciate your support with a few questions:

  • Is this issue still occurring on your device?

  • Where is this issue happening? (Links)

  • would it be possible for you to share with us a microprofiler dump File, and your system information?

Don’t worry — we’ve got you covered!
You can find step-by-step instructions on how to generate and send the microprofiler [How to post a Bug Report - Bug Reports - Developer Forum | Roblox]. Following these steps will help us better understand the issue and work on a solution more efficiently.
Thank you again for your cooperation!

3

im pretty sure this bug report is a duplicate of

4

Yo my topic is first
Idk how it works
Idk english

5

Im not good at the english so my english will be weird but please forgive me :smiling_face_with_three_hearts:

  • Is This issue still occuring on your device?
    Yes

-Where is this issue Happening? (Links)
This issue happening on all games / moments, like a Roblox Home Page.. And At The All Game.

-would it be possible for you to share with us a microprofiler dump File, and your system information?
I dont know about the microprofiler, can you tell me what is the microprofiler?

6

Hello! I hope you’re doing well.

  • Seems that the other issue related to this was done fixing, Please check if in your area this issue is solved.

*A microprofiler Dump, is a file that help us check how is the CPU, GPU, etc. Working. To find the problem.

If the issue persists, please open a new report including all relevant details and a clear description of the problem. For more information on how to write a issue report please visit [How to post a Bug Report - Bug Reports - Developer Forum | Roblox].

We will proceed to close this report, since the other related to this was fixed.

Thank you again for your cooperation!