I am completely unable to access any sort of Ban information on my game. Using the Creator Hub, I am given a 404 error in the API. My moderators are reporting that our in-game admin panel is also throwing errors in regards to this.
Bans are also not able to be given or processed. This happens through the creator hub, as well as the in-game API.
Game Link:
Check out [XMAS] Oaklands ❄️. It’s one of the millions of unique, user-generated 3D experiences created on Roblox. 🌳 Create a tycoon empire in this sandbox game. Chop trees, process lumber, mine rocks and ores, create amazing buildings, and more!...
Expected behavior
Ban info should display on the Creator Hub, and the Luau API should work.
Page URL: https://create.roblox.com/dashboard/creations/experiences/3666294218/moderation/bans
7 Likes
Nomadn
December 3, 2024, 11:23pm
#2
I have been experiencing this issue for the last 80 or so minutes.
It does not work in game, or via the opencloud system.
Same error for me. Can’t find users.
Users who are currently banned remain banned, but they cannot be unbanned, nor new ones banned.
1 Like
+1
Also down for us as well!
3 Likes
Able to replicate this, Anti exploit started throwing 404 around ca an hour ago
This is very critical and is allowing banned users to join the experiences
2 Likes
Mauio64
December 3, 2024, 11:37pm
#5
Happening for Heroes Battlegrounds as well, Opencloud and ingame are throwing 404s
EDIT: Apparently Roblox is aware of the issue
2 Likes
Thank you for reporting this issue. We are actively working on mitigation. We appreciate your patience as we work through this.
1 Like
The issue you reported has been fixed. Please verify on your end, and if you face any lingering problems, don’t hesitate to reach out.
2 Likes
Appears to be resolved on my side, thanks a lot!
1 Like
This issue is occurring again, I am unable to look at bans and unable to ban users.
1 Like
Hi, it is happening again.
1 Like
This has not been solved this is currently occurring for our game.https://www.roblox.com/games/116478232882567/Seaside-Fish-Chat
Our team is experiencing this issue again as well, we were not a few hours ago.
