Roblox Benchmarks Stuck

[focasds]

When visiting the Analytics page of my game to see my insights and how it is performing compared to other games, none of the benchmark have been updating since Friday and so I am unable to check what I am looking for…

The issue happens with all the stats and here I am showing Daily Active Users as an example:

I asked another developer, and they are experiencing the same issue with their game stats.

Expected behavior

I want the benchmarks to update daily, but sometimes they don’t show the latest data on weekends (they are currently not even working in this way). I can tolerate that, but I’m not happy with it; I need this data to be always up to date.

Once again, the issue relies on benchmarks not updating at the end of the day, the game data itself is up to date.

Page URL: https://create.roblox.com

[TheGreaterWhale]

Hey @focasds, thanks for letting us know. We’ve just resolved this issue on our end. Let me know if this is still not working for you!

[drnedflanders]

I am seeing the same thing. I would like to see the experience, daily stats reflect the current day not yesterday. This was happening until a day or so ago.

[focasds]

Though last time got fixed, now it seems that the Monetization section of the analytics are stuck on 7/11/2023 both for benchmarks and games:

ARPDAU for example:

It’s fine if you guys are working on it to disable it, but maybe a message saying what’s going on above would be great so we can know.

[TheGreaterWhale]

This happens once a day when you view the chart before the data for the current day (in UTC timezone) is ready. These numbers are not computed in real-time, so there will be a slight delay before the data points do show up.

Agree that the user experience/messaging could be better, we’ll look into this. Thanks for the feedback!