Reproduction Steps
Method - A
- Open your Roblox application through any device;
- Enter any experience (I have used Natural Disaster Survival as a sample);
- Locate players with the bundle “Man”/have the linked hair of the bundle called “Brown Hair”;
2.1. Locate the user’s avatar on the in-game menu and locate the hair;
2.2. Click on the hair and select the option Try On.
Method - B
- Open your Roblox application through any device;
- Enter any experience (I have used Natural Disaster Survival as a sample);
- Wait until your Roblox character is added with its appearance (
Players.LocalPlayer.CharacterAdded);
2.1 Once fully loaded, look at your avatar closely.
Expected Behavior
I expected that I would see normally the physical appearance of the hair’s design without any problem whatsoever:
Actual Behavior
While encountering players with the full bundle and/or with the following hair, the MeshTexture seems to have difficulty to be capable as to load itself in-game + the in-game menu > User’s Avatar > Try On feature.
Demonstration 1:
(Encountering the player)
Demonstration 2:
(Using the hair myself in-game)
Demonstration 3:
(Analysing after pressing Try On)
Issue Area: Catalog Assets
Issue Type: Other
Impact: High
Frequency: Constantly
Date First Experienced: 2023-01-06 00:15:30 (UTC-3)
Date Last Experienced: 2023-01-07 00:16:25 (UTC-3)
Specs:
This bug only occurs in in-game experiences. It does not occur in sections through the Roblox website and/or universal app as looking at your avatar, profile picture and trying it on internally.
