1) Log out of the Roblox account
2) Try logging back in
3) Try solving the human verification captcha which appears to be impossible
Device Info
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36
Platform Type: PC
Device Type: Computer
Expected Behavior
I expected to log back in the account as I solve the captcha
Actual Behavior
When the steps are followed, sometimes, the user is displayed with an impossible captcha under a small time frame and/or x number of questions. This locks this user out of the account.
Sometimes, users are able to “reset” their password and then enter back. This process however, is very limited and unexpected and is not a clear workaround.
Issue Area: Roblox Website Page URL:https://www.roblox.com Impact: Very High Frequency: Often Date First Experienced: 2023-01-14 00:01:00 (+05:30) Date Last Experienced: 2023-01-21 00:01:00 (+05:30)
I am also having serious issues with the captcha.
I am doing the captcha correctly however it is saying I am wrong, making it impossible to log in.
This has been happening since yesterday,
What about the bottom middle one ?
6+1+2 = 9… and we don’t see the last dice but i guess it is 5.
As all other options aren’t valid, logicaly this is the only one you can choose.
It looked like a 3 to me but it’s hella unclear.
But anyways its beside the point, even if I got it right the captcha will still keep saying I’m wrong as seen in the video
This is some sort of new security measure that effectively locks people out of their account. It seemingly only happens on select accounts that have 2FA enabled or something.
It is giving the “dice_slow_14_revised” captcha, but you only get 30 seconds despite it being a slow captcha. Since there are usually 5 waves, you get under 1 second to add up 4 dice which is not humanly possible if you are trying to solve the captchas with accuracy.
