Roblox Capture Issue

Help and Feedback Scripting Support
#1

  1. What do you want to achieve? Keep it simple and clear!
    Im trying to disable the roblox capture feature, it already says it is disabled, and I also disabled it via SetCoreGuiEnabled but when holding CTRL and SHIFT and then pressing S on your keyboard, it saves a capture which I dont want, this problem is affecting players in my game

  2. What is the issue? Include screenshots / videos if possible!
    I cant disable captures, when holding CTRL and SHIFT and then pressing S on your keyboard, it saves a capture which I dont want, even tho the captures are disabled from the code and the client settings

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  3. What solutions have you tried so far? Did you look for solutions on the Developer Hub?
    I added this code but it doesnt seem to work

startergui:SetCoreGuiEnabled(Enum.CoreGuiType.Captures, false)

Can someone help me out?

#2

CTRL+SHIFT+S I believe is a windows shortcut for taking screenshots and I believe doesn’t have anythiing to do with Roblox’s Capture system which instead has to be triggered from a script to activate.

#3

Its not a windows shortcut, its roblox itself making the capture screenshot when pressing the CTRL+SHIFT+S, roblox settings says its disabled but its not when using the shortcut

#4

Hi, thanks for taking the time to report this issue. We’ve recently started testing out the ctrl + shift + s hotkey as a way to capture an in-experience screenshot. Using the SetCoreGuiEnabled API should have disabled the hotkey behavior as well, and the fact that it doesn’t is a bug.

We’ll have a fix for this coming out in the next release mid to late next week. Thank you for your patience while we handle this issue.

Edit: actually I took it one step further and just turned off the test, so this should stop happening as soon as the client is restarted. We’ll figure out a cleaner way to introduce this update in the future.

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