Roblox "Catalog Item Refund" message reports incorrect item name

Reproduction Steps
This bug report may have not been filled out correctly due to it not fitting this bug report wizard format. I had to make due with my only option.

Receive a message from Roblox stating that you got a catalog refund for an item from a user you purchased. At least for this item in my case and many others, it does not show the correct item name. It shows “Red Fluffy Moth Antennae” instead of “Default Profile Picture”.

Expected Behavior
I expect the correct item name to be displayed.


Item displayed: https://www.roblox.com/catalog/7148426655/Red-Fluffy-Moth-Antennae

I have never purchased this item as far as I am aware, but I have purchased another item from the same user P0gMasterZ called Default Profile Picture.

Actual Behavior
Roblox doesn’t display the correct item name. Many others are having the exact same issue:

Issue Area: Roblox Website
Page URL: Roblox
Impact: Low
Frequency: Constantly
Date First Experienced: 2021-08-03 19:08:00 (-05:00)
Date Last Experienced: 2021-08-04 04:08:00 (-05:00)

6 Likes

Marked as solved - the format of the refund message has changed, meaning this is now an obsolete report.

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