Salutations!
Thanks for bringing this to our attention.
A ticket was filed, but to begin the investigation, we need more information about it.
Is this issue still happening at your end?
I’ve noticed a similar issue in another thread, and here’s how it got resolved.
Please take a look and try the solution provided here:
In case that did not work, please reach out and provide a log and a video of the issue.
If you need assistance or info on which info/files would be relevant to investigate this topic or how to get them, please refer to the How to post a Bug Report - Bug Reports - Developer Forum | Roblox
Thanks for understanding!
Have A Nice Day!