Roblox client keeps crashing/freezing (MACOS)

Bug Reports Roblox Application and Website Bugs
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1

The client keeps crashing/freezing and gets flagged as “Not Responding” randomly when I join experiences. I’ve noticed that it only happens in experience with voice chat enabled, or when your voice chat is enabled in settings.

System Information
Model: Macbook Air 15-inch
Chip: M2
macOS: Sonoma 14.1.1
Roblox Client Version: Version 0.654.1.6540477 (6540477)

1 Like
2

Can you send a copy of a server log from one of the games where this situation occurs?

(You can open the log through: Settings ⟩ Privacy & Security ⟩ Analytics & Improvements ⟩ Analytics Data)

3

I don’t have an option to view it or get a local copy of it.

Screenshot 2024-12-18 at 2.25.29 AM
Screenshot 2024-12-18 at 2.25.29 AM970×868 155 KB

4

Following up on this!

The issue should be fixed!

Thank you for your patience!