Roblox client unexpectedly crashes without error message

Thanks, I’ll check for those files being created. I’m more interested in knowing the ways a client can just cease to exist without creating any dump file or trace of an error.

Normally, that shouldn’t be possible unless the process is terminated by an external process, such as antivirus software. Additionally, please check the Windows Event Log for any error messages or reports of any process terminating the client.

I’ll check, but this pc is basically vanilla Windows 11, just running roblox basically. I think it only has Windows defender antivirus.

If anybody else is looking for these, another way to find these is by a date filtered search in powershell:

search for files created in the last day:

Get-Childitem –Path C:\ -Include *.dmp, HYP*.tmp -Recurse -ErrorAction SilentlyContinue | Where-Object { $_.LastWriteTime -ge (Get-Date).AddDays(-1) }

ive decided to check myself and sometimes errors get thrown when roblox crashes/closes, sometimes not, even when checking if another process terminated roblox i dont see anything

Many times the client has vanished since my last post on this, no .dmp files found, no HYP*.tmp files found, no event log messages.

Just client logs that go from happy to


nothing further logged.

1 Like

OMG, I can’t believe it, I was looking in the wrong event log, I found something in the Windows app log, maybe it will help identify the issue:

Faulting application name: RobloxPlayerBeta.exe, version: 0.615.0.55758, time stamp: 0xde399f78
Faulting module name: RobloxPlayerBeta.dll, version: 0.0.0.0, time stamp: 0xd95cda1a
Exception code: 0xc0000005
Fault offset: 0x0000000001b98111
Faulting process id: 0x0x29E4
Faulting application start time: 0x0x1DA7040A7C06551
Faulting application path: C:\Users\XXXXXX\AppData\Local\Roblox\Versions\version-7fe66aa864db490a\RobloxPlayerBeta.exe
Faulting module path: C:\Users\XXXXXX\AppData\Local\Roblox\Versions\version-7fe66aa864db490a\RobloxPlayerBeta.dll
Report Id: 0c0b09ce-3eff-4ff2-b78b-14546ee3783e
Faulting package full name:
Faulting package-relative application ID:

Other than this, no dmp file is created, no popup crash warning, no HYP*.tmp file, no entry in client log(it just stops/ends)

1 Like

do you have any oculus software on your computer? i uinstalled mines yesterday and i (think) i stopped crashing

3 Likes

Thanks, I found that too in another post and removed it, waiting to see.

I also have oculus software, but didn’t experience this until today.

I’ve also been receiving hard crashes with no DMP file. Reliability Monitor and Event Lot points at AutoVerifierV2 and RobloxPlayerBeta with the fault in RobloxPlayerBeta dll.

I’ve already gone through and hard uninstalled all my GPU drivers with DDU and replaced them within Safe Mode and currently up to date with my windows system as far as going to CMD and doing a SCF/Scannow to fix any corrupted drivers and multiple PC reboots. Issue still persists and with Roblox only by the looks of things, Studio is unphased (Thankfully) but still rather annoying.

I have no DMP file, just hard crashes to desktop and nothing else however random. Could be within an hour, maybe a few minutes upwards to 7 hours. The times it happened seems to have been related to opening the menu but only has happened 3 times so it could be a coincidence.

I wish I had more to provide other than the Event Log and the Reliability Monitor report and maybe the logs I have but unsure which would be most suitable since I don’t have a crash dump.

2 Likes

Glad to see I am not the only one

I’ve tried this, but it just made the crashes more frequent for some reason

for me, uninstalling Oculus software from my computer is what fixed the issue.
It’s a shame because I do enjoy playing on VR, so I always have to uninstall / reinstall the said software just so I don’t crash on regular (desktop) ROBLOX.

From what I’ve seen so far, the crashes will not happen in VR.

2 Likes