So 2 months ago when I got the Roblox Byfron Update and after my Roblox had updated I started experiencing an issue. Whenever I launched Roblox my Laptop would instantly turn off and then restart itself right after the Roblox Player starting window, and this would continue for like one week. But then, after the next time my Roblox updated, it would actually launch Roblox without any problems, just until the next Roblox update, which to this day keeps crashing my Laptop just like in the first week and rejects my ability to play Roblox for 2 months as of now.
And interesting thing is that my secondary PC actually can launch Roblox without problems after all the Roblox updates, but if not due to Byfron but due to the PC’s weakness it may crash Roblox, which makes it unplayable on that PC, but is still the fact it can launch Roblox and run low-end experiences.
Also my main Laptop is in fact pretty old and weak, and so is the secondary PC which is even older and weaker.
I don’t really know what could be the exact issue, since my Laptop is 64-bit. In task manager, when the Roblox Player launches, it displays it with 32-bit, although it does the same for the secondary PC, which does not have the same issue.
This far, I have tried various solutions, all of which have done nothing to get my Roblox ever launch again, and some of them are:
Delete and uninstall roblox from my Laptop and then re-install it back, use Disk Cleanup for my Disc C, close any other program running on my Laptop , launch Roblox with both the website and the app, attempt to use Microsoft Store version (which after and long before Byfron would end up the Roblox app simply closing itself after 2-3 seconds since launch), keep my Windows updated and contact the Roblox Support which has not given anything.
At this point I am not really sure about the exact possible solution, first could be to get the reason of Roblox crashing the Laptop and some way to fix it, and second way is to make the Microsoft Store Roblox to launch, which, again, after and long before the Byfron would simply close the Roblox app after it was launched from the MS.
Laptop information:
Processor: Intel(R) Core™ i3-7020U CPU @ 2.30GHz
Memory: 6 GB
System Type: 64-bit
Graphics Card: Intel(R) HD Graphics Card 620
OS: Windows 10 Pro
Secondary PC information:
Processor: Intel(R) Celeron(R) CPU J1900 @ 1.99GHz
Memory: 5 GB
System Type: 64-bit
Graphics Card: Intel(R) HD Graphics Card
OS: Windows 10 Pro
I will really appreciate any help or info about this or similiar problem and any attempts to help, and I can provide specific information if required.
