This happened randomly, I re-installed roblox, searched through the internet for answers and fixes but still no luck. Both Roblox Client and Roblox UWP closes immediately and as I observe and processes popping up whenever I launch either one, It doesn’t even launch at all and this process pops up in task manager:
Sorry, so is this for the player or studio?
This is for the player, somehow only studio works.
Are you sure Windows Defender isn’t blocking ROBLOX? I’ve had it do that before so I’d double check it.
It seems quite abnormal for it to only affect the player
Did double check it, even turned it off for good measure but still no effect. Launched both from website and from the microsoft store just gave me these.
Are you deleting it through the Add and remove programs executable or manually through folders?
I used revo uninstaller pro for good measure as well, making sure there are no files left whenever I uninstall it. I’m really at a loss here.
Uninstall both studio and the player
Did everything, All I just did now was wait for 5 hours on resetting my pc, somehow that fixed the issue. Hopefully this issue doesn’t come back.
Edit: Roblox launches now but crashes after 5 seconds.
Try to get a log from the directory:
%localappdata%\Roblox\logs
to get there quickly press Window + R then paste that in
you will end up in a folder with logs in it look for the latest one
if you can link it here it might be able to help us find out what is wrong
This was the latest crash log.
2023-12-10T07:05:22.461Z,0.461007,3ccc,6 [FLog::Output] Loading AppSettings.xml from C:\Program Files (x86)\Roblox\Versions\version-48a28da848b7420d\AppSettings.xml
2023-12-10T07:05:22.463Z,0.463007,3ccc,6 [FLog::Output] RobloxChannel has been set to production
2023-12-10T07:05:22.464Z,0.464007,3ccc,6,Info [FLog::UpdateController] UpdateController: versionQueryUrl: https://clientsettingscdn.roblox.com/v2/client-version/WindowsPlayer
2023-12-10T07:05:22.464Z,0.464007,3ccc,6,Info [FLog::UpdateController] WindowsUpdateController: updaterFullPath: C:\Program Files (x86)\Roblox\Versions\version-48a28da848b7420d\RobloxPlayerInstaller.exe
2023-12-10T07:05:22.465Z,0.465007,1004,6,Info [FLog::UpdateController] Update thread: started with protStr
2023-12-10T07:05:22.465Z,0.465007,1004,6,Info [FLog::UpdateController] Checking if updater exists at C:\Program Files (x86)\Roblox\Versions\version-48a28da848b7420d\RobloxPlayerInstaller.exe. Returning true
2023-12-10T07:05:22.647Z,0.647065,1004,6,Debug [FLog::UpdateController] version response: {“version”:“0.605.3.6050660”,“clientVersionUpload”:“version-48a28da848b7420d”,“bootstrapperVersion”:“1, 6, 3, 6050660”}
2023-12-10T07:05:22.647Z,0.647065,1004,6,Info [FLog::UpdateController] Update thread: isUpdateRequired FALSE
2023-12-10T07:05:22.659Z,0.659069,3ccc,6 [FLog::Output] Settings Date header was Sun, 10 Dec 2023 07:05:23 GMT
2023-12-10T07:05:22.659Z,0.659069,3ccc,6 [FLog::Output] Settings Date timestamp is 1702191923
2023-12-10T07:05:22.688Z,0.688079,3ccc,6 [FLog::ClientRunInfo] RobloxGitHash: 6628c6e0af24a80e41805419fc5e1e0c1ef7ee48
2023-12-10T07:05:22.688Z,0.688079,3ccc,6 [FLog::ClientRunInfo] The base url is http://www.roblox.com/
2023-12-10T07:05:22.688Z,0.688079,3ccc,6 [FLog::ClientRunInfo] The channel is production
2023-12-10T07:05:22.717Z,0.717089,3ccc,6 [FLog::Output] *******
** Validated reflection database in 8.002776 ms, found 4761 entries with the following skipped: 0 enums, 0 properties, 0 functions, 0 events, 0 callbacks, 0 classes.
2023-12-10T07:05:22.718Z,0.718089,3ccc,6 [FLog::Output] setAssetFolder content
2023-12-10T07:05:22.720Z,0.720090,3ccc,6 [FLog::Output] setExtraAssetFolder C:/Program Files (x86)\Roblox\Versions\version-48a28da848b7420d\ExtraContent
2023-12-10T07:05:22.721Z,0.721090,3ccc,6 [FLog::Output] DUAR is on.
2023-12-10T07:05:23.016Z,1.016151,3ccc,6 [FLog::WindowsLuaApp] (Win-AuthToken) loadAuthTokenFromDisk:
2023-12-10T07:05:23.023Z,1.023153,3ccc,6 [FLog::LogWin32BTId] LogWin32BTId, App, cookie Native => Engine set RBXEventTrackerV2 as CreateDate=12/09/2023 23:41:54&rbxid=97627818&browserid=210569728722
2023-12-10T07:05:23.023Z,1.023153,3ccc,6 [FLog::LogWin32BTId] LogWin32BTId, App, local launch, localBtid is 210569728722
2023-12-10T07:05:23.040Z,1.040152,3ccc,6 [FLog::WindowsLuaApp] StartupController finished starting: stage = 2, BTID = 210569728722, upgradeStatus = 3.
2023-12-10T07:05:23.040Z,1.040152,3ccc,6 [FLog::LogWin32BTId] LogWin32BTId, App, after initialize the websiteBTId is -1, and localBtid is 210569728722
2023-12-10T07:05:23.040Z,1.040152,3ccc,6 [FLog::WindowsLuaApp] (Win-AuthToken) saveAuthTokenToDisk:size:1231.
2023-12-10T07:05:23.040Z,1.040152,3ccc,6 [FLog::LogWin32BTId] LogWin32BTId, App, cookie Engine => Native set RBXEventTrackerV2 as CreateDate=12/09/2023 23:41:54&rbxid=97627818&browserid=210569728722
2023-12-10T07:05:24.590Z,2.590082,3ccc,6 [FLog::Warning] UserAgentString Mozilla/5.0 (Windows NT 10.0; Win64; x64; Trident/7.0; rv:11.0) like GeckoRoblox/WinInetRobloxApp/0.605.3.6050660 (GlobalDist; RobloxDirectDownload) is set
2023-12-10T07:05:24.590Z,2.590082,3ccc,6 [FLog::Output] CrashReporter Start
2023-12-10T07:05:24.590Z,2.590082,3ccc,6 [FLog::Output] The crash upload percentage is 10
2023-12-10T07:05:24.590Z,2.590082,3ccc,6 [FLog::WindowsLuaApp] (Win-AuthToken) loadAuthTokenFromDisk:
2023-12-10T07:05:24.590Z,2.590082,2594,6 [FLog::Output] WatcherThread Started
2023-12-10T07:05:24.591Z,2.591082,3ccc,6 [FLog::LogWin32BTId] LogWin32BTId, App, cookie Native => Engine set RBXEventTrackerV2 as CreateDate=12/09/2023 23:41:54&rbxid=97627818&browserid=210569728722
2023-12-10T07:05:24.662Z,2.662094,3ccc,6 [FLog::WindowsLuaApp] Set WebView linking marshaller
2023-12-10T07:05:24.663Z,2.663094,3ccc,6 [FLog::SingleSurfaceApp] initializeWithAppStarter
2023-12-10T07:05:24.663Z,2.663094,3ccc,6 [FLog::SingleSurfaceApp] initializeSingleton
2023-12-10T07:05:24.664Z,2.664094,3ccc,6 [FLog::SingleSurfaceApp] setStage: (stage:Native)
2023-12-10T07:05:24.665Z,2.665094,3ccc,6 [FLog::SingleSurfaceApp] instantiate controllers
2023-12-10T07:05:24.665Z,2.665094,3ccc,6 [FLog::SurfaceController] SurfaceController[:1]::SurfaceController, count: 1
2023-12-10T07:05:24.665Z,2.665094,3ccc,6 [FLog::WindowsLuaApp] Launching univeral app in-app
2023-12-10T07:05:24.665Z,2.665094,3ccc,6 [FLog::SingleSurfaceApp] initializeLuaAppWithLoggedInUser: (stage:Native).
2023-12-10T07:05:24.665Z,2.665094,3ccc,6 [FLog::SingleSurfaceApp] applyLocale
2023-12-10T07:05:24.669Z,2.669095,3ccc,100 [FLog::DataModelPatchConfigurer] OTAPollingEnabled set to: false
2023-12-10T07:05:24.669Z,2.669095,3ccc,100 [FLog::DataModelPatchConfigurer] [DataModelPatch] Load configs for user key: app:9097598946627212879
2023-12-10T07:05:24.671Z,2.671096,3ccc,100 [FLog::DataModelPatchConfigurer] [DataModelPatch] Retrieving patch
2023-12-10T07:05:24.671Z,2.671096,3ccc,100 [FLog::DataModelPatchConfigurer] getCachedPatch DataModelPatchConfig : type=1, assetId=5345954812, assetVersion=7895, maxAppVersion=605, localAssetURI=rbxasset://models/DataModelPatch/DataModelPatch.rbxm
2023-12-10T07:05:24.671Z,2.671096,3ccc,100 [FLog::DataModelPatchConfigurer] getCachedPatch : numAttempts=10
2023-12-10T07:05:24.671Z,2.671096,3ccc,100 [FLog::DataModelPatchConfigurer] getCachedPatch : contentId=rbxasset://models/DataModelPatch/DataModelPatch.rbxm
2023-12-10T07:05:24.671Z,2.671096,3ccc,100 [FLog::DataModelPatchConfigurer] getCachedPatch : get patch from content provider for Model
2023-12-10T07:05:24.978Z,2.978160,3ccc,6 [FLog::Output] Hello to the person reading this! I know you are smiling 
2023-12-10T07:05:24.978Z,2.978160,3ccc,6 [FLog::Output] Hola, soy yeetcode medium!
2023-12-10T07:05:24.978Z,2.978160,3ccc,6 [FLog::Output] Hello from Star!
2023-12-10T07:05:24.978Z,2.978160,3ccc,6 [FLog::Output] Hello…? it’s me
2023-12-10T07:05:24.978Z,2.978160,3ccc,6 [FLog::Output] Hi y’all >:D
2023-12-10T07:05:24.978Z,2.978160,3ccc,6 [FLog::Output] live long and prosper
2023-12-10T07:05:24.978Z,2.978160,3ccc,6 [FLog::Output] Did you know that Australia went to war with the Emus and lost?
2023-12-10T07:05:24.978Z,2.978160,3ccc,6 [FLog::Output] Meowdy, purrtners
2023-12-10T07:05:25.053Z,3.053181,3ccc,6 [FLog::Audio] InputDevice 0: Microphone (F998)({{2dcd951a-1d65-40ae-a413a5da0fb80cf4}}) 44100/2/4
2023-12-10T07:05:25.053Z,3.053181,3ccc,6 [FLog::Audio] InputDevice 1: Microphone (C505e HD Webcam)({{a563d39f-97bc-46b9-8d6c3d3ddbce234c}}) 48000/1/4
2023-12-10T07:05:25.078Z,3.078188,3ccc,6 [FLog::SingleSurfaceApp] setStage: (stage:InitializedLuaApp)
2023-12-10T07:05:25.078Z,3.078188,3ccc,6 [FLog::SingleSurfaceApp] startLuaApp: (stage:InitializedLuaApp).
2023-12-10T07:05:25.078Z,3.078188,3ccc,6 [FLog::SingleSurfaceApp] returnToLuaApp: (stage:InitializedLuaApp).
2023-12-10T07:05:25.078Z,3.078188,3ccc,6 [FLog::SingleSurfaceApp] returnToLuaApp: … disable videoRecorder.
2023-12-10T07:05:25.078Z,3.078188,3ccc,6 [FLog::SingleSurfaceApp] returnToLuaAppInternal: … App has been initialized, returning from game.
2023-12-10T07:05:25.078Z,3.078188,3ccc,6 [FLog::SurfaceController] [:1]::replaceDataModel: (stage:0, window = 0xe0724) [tid:0x209c3822c80]
2023-12-10T07:05:25.086Z,3.086190,2778,6 [FLog::Output] Info: DataModel Loading rbxasset://places/Mobile.rbxl
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [FLog::Graphics] D3D11 Adapter: NVIDIA GeForce GT 1030
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [FLog::Graphics] D3D11 Adapter: Vendor 10de Device 1d01 VRAM 1981 RAM 8126
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: ThreadSafe 0 Framebuffer 1 FpFramebuffer 1 Shaders 1 Compute 1 Instancing 1 PerInstanceStream 1 ConstBuffers 1
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: Framebuffer: MRT 8 MSAA 8 Stencil 1
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: Framebuffer: Depth16 1 Depth24 1 DepthFloat 1 DepthClamp 1
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: Border Color 1
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: Texture: RGB10A2 1 RG11B10F 1 R16I 1
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: Texture: DXT 1 PVR 0 ETC1 0 ETC2 0 Half 1
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: Texture: 3D 1 Array 1 Depth 1 MSAA 1 MSAAFP16 0
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: Texture: NPOT 1 PartialMips 1 CubeMipGen 1 CubeFramebuffer 1
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: Texture: Size 16384 Units 32 VertexUnits 16
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: ConstantBufferSize 65536
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: isAppleGPU 0
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: 32bIdx 1 Memoryless 0
2023-12-10T07:05:25.651Z,3.651925,3ccc,6 [channel] Caps: ColorBGR 0 RTFlip 0 MinusOneToOneDepth 0
2023-12-10T07:05:25.699Z,3.699632,3ccc,6 [FLog::Graphics] Video memory size: 2147483648
2023-12-10T07:05:25.733Z,3.733425,3ccc,6 [FLog::Graphics] Loaded 877 shaders from pack d3d11 variant default (4565896 bytes)
2023-12-10T07:05:25.733Z,3.733425,3ccc,6 [FLog::Graphics] Compiled 612 shaders in 34 ms
2023-12-10T07:05:25.767Z,3.767105,3ccc,6 [FLog::SurfaceController] SurfaceController::disableVR
2023-12-10T07:05:25.768Z,3.768105,3ccc,6 [FLog::SurfaceController] SurfaceController[:1]::initialize view(00000209EE45B320)
2023-12-10T07:05:25.768Z,3.768105,3ccc,6 [FLog::SurfaceController] SurfaceController[:1]::start dataModel(00000209E62CC5B0)
2023-12-10T07:05:25.768Z,3.768105,3ccc,6 [FLog::SurfaceController] SurfaceController::RenderJob[:1]::RenderJob
2023-12-10T07:05:25.768Z,3.768105,3ccc,6 [FLog::SurfaceController] SurfaceController[:1]::run dataModel(00000209E62CC5B0)
2023-12-10T07:05:25.768Z,3.768105,3ccc,6 [FLog::SingleSurfaceApp] setStage: (stage:LuaApp)
2023-12-10T07:05:25.768Z,3.768105,3ccc,6 [FLog::SingleSurfaceApp] userDidLogin
2023-12-10T07:05:25.768Z,3.768105,3ccc,6 [FLog::SingleSurfaceApp] applyLocale
2023-12-10T07:05:25.844Z,3.844129,2778,6 [FLog::SurfaceController] SurfaceController::RenderJob::stepDataModelJob: No DM yet. Continue…
2023-12-10T07:05:25.847Z,3.847130,3ccc,6 [FLog::SurfaceController] SurfaceController::RenderJob::scheduleRender: No data model. Bind workspace now…
2023-12-10T07:05:25.893Z,3.893149,3ccc,6 [FLog::Graphics] LayeredClothingMode updated: LC=1 HSR=1
2023-12-10T07:05:25.893Z,3.893149,3ccc,6 [FLog::Graphics] Future is bright shadows
2023-12-10T07:05:25.900Z,3.900152,3ccc,6 [FLog::Graphics] SmoothCluster::initSolidTextures()
2023-12-10T07:05:25.900Z,3.900152,3ccc,6 [FLog::Graphics] Terrain TextureArray 512x512, arraySize: 36, mip: 10
2023-12-10T07:05:25.905Z,3.905154,3ccc,6 [FLog::Graphics] SceneManager: resizing main targets to 1920x1017
2023-12-10T07:05:26.078Z,4.078152,35a0,6 [FLog::Warning] Warning: Unable to fetch completed survey ids from app storage
2023-12-10T07:05:26.136Z,4.136159,22ac,100 [FLog::DataModelPatchConfigurer] [_DataModelPatch] Update OTA config
2023-12-10T07:05:26.139Z,4.139177,22ac,6 [FLog::WindowsLuaApp] Application did receive notification, type(APP_READY, 10), data(Startup)
2023-12-10T07:05:26.240Z,4.240205,05d8,6 [FLog::Output] Session Transition FSM: Initialized.
2023-12-10T07:05:26.240Z,4.240205,05d8,6 [FLog::Output] Session Transition FSM: Now in App Session.
2023-12-10T07:05:26.253Z,4.253209,05d8,6 [FLog::WindowsLuaApp] Application did receive notification, type(APP_READY, 10), data(Home)
2023-12-10T07:05:26.391Z,4.391213,0f54,100 [FLog::DataModelPatchConfigurer] [_DataModelPatch] Update OTA succeeded: {“SchemaVersion”:“1”,“CanaryUserIds”:[],“CanaryPercentage”:0}
2023-12-10T07:05:26.391Z,4.391213,0f54,100 [FLog::DataModelPatchConfigurer] [_DataModelPatch] Update OTA config not deployed
2023-12-10T07:05:26.555Z,4.555277,1bb0,6 [FLog::WindowsLuaApp] Application did receive notification, type(DID_LOG_IN, 28), data({“username”:“SP3_R”,“membershipType”:0,“isUnder13”:false,“countryCode”:“PH”,“userId”:98968789,“displayName”:“reps”})
2023-12-10T07:05:26.555Z,4.555277,3ccc,6 [FLog::WindowsLuaApp] (Win-AuthToken) saveAuthTokenToDisk:size:1231.
2023-12-10T07:05:26.555Z,4.555277,3ccc,6 [FLog::LogWin32BTId] LogWin32BTId, App, cookie Engine => Native set RBXEventTrackerV2 as CreateDate=12/09/2023 23:41:54&rbxid=97627818&browserid=210569728722
2023-12-10T07:05:26.557Z,4.557278,3ccc,6 [DFLog::SignalRCoreError] ID: 1 Disconnected - stop() called
2023-12-10T07:05:28.186Z,6.186647,2918,6 [FLog::Error] Error: MeshContentProvider failed to process https://assetdelivery.roblox.com/v1/asset?id=15374542399 because ‘could not fetch’
2023-12-10T07:05:28.186Z,6.186647,14d0,6 [FLog::Error] Asset (Image) “https://assetdelivery.roblox.com/v1/asset?id=15374543295” load failed in Workspace.CharacterRoot.Player.Accessory (MeshPart).Handle.TextureID: Request failed
2023-12-10T07:05:28.817Z,6.817809,2594,6 [FLog::Output] StartProcessException…
2023-12-10T07:05:28.861Z,6.861809,2594,6 [FLog::Output] Studio D3D9 GPU: NVIDIA GeForce GT 1030
2023-12-10T07:05:28.861Z,6.861809,2594,6 [FLog::Output] Studio D3D9 GPU: Vendor 10de Device 1d01
2023-12-10T07:05:28.861Z,6.861809,2594,6 [FLog::Output] Studio D3D9 Driver: nvldumdx.dll 31.0.15.4629
2023-12-10T07:05:28.862Z,6.862809,2594,6 [FLog::Output] ESGamePerfMonitor GPU: Vendor 000010de Device 00001d01
2023-12-10T07:05:28.862Z,6.862809,2594,6 [FLog::Output] ESGamePerfMonitor GPU: SubSys 11c710de Revision 000000a1
2023-12-10T07:05:28.862Z,6.862809,2594,6 [FLog::Output] ESGamePerfMonitor GPU: DedicatedVidMem 2077286400 DedicatedSysMem 0 SharedSystemMemory 8521373696
2023-12-10T07:05:29.231Z,7.231086,2594,6 [FLog::Output] Uploading crash analytics…
2023-12-10T07:05:30.840Z,8.840265,2594,6 [FLog::Output] Done uploading crash analytics
2023-12-10T07:05:32.676Z,10.676683,2594,6 [FLog::Output] WatcherThread Exiting.
Launch the player, go into task manager, right click, go to details, right click again and set priority high.
It’s possible that your RAM is just having issues when loading it. Have you tried updating all your drivers?
It seems weird that it would do it after a clean reinstall so I’d have to guess it would be an issue with your pc.
Definitely an issue regarding my pc, might swap out my RAM for new ones and yes had all drivers updated to its latest version.
Right so your storage drives arent corrupted or anything either?