Roblox doesnt work on new PC (i9 13900K)

[ToldFable (fable)]

help
i spent a bunch of money and built a really nice computer (to run LLMs) but now i cant play roblox for some reason :^(

specs

• os: windows 10
• processor: i9 13900K
• RAM: 64GB DDR5
• storage: 2TB NVMe SSD
• motherboard: ASUS ROG Maximus Z790 Hero WiFi6E LGA 1700
• graphics cards: 2x RTX 3090

things I’ve tried

• Clicking play on website: It asks me to install, but doesn’t open
• Windows Store version of Roblox: It’ll install, but just closes as soon as I open it.
• Roblox Studio: Works perfectly fine

Is this some issue with Byfron? I’m not using a VM or anything. Has anyone ever had a similar experience, or have any suggestions?

[Redasam (RedaBH)]

Hello i have the same issue, i’ve heard that its called hyperion crash, i heard that you can try doing a disk cleanup it might fix it

[ToldFable (fable)]

update:

I’ve tried windows disk cleanup
I’ve tried uninstalling roblox, doing disk cleanup, then reinstalling roblox

still not working

When I click install, it shows this for a few seconds, but that’s about it

nothing happens when I click the play button on games
no errors or anything, just doesnt open

[SUOUSK (Ramsa_Ajeossi)]

This may be because Roblox does not support two graphics cards.

[B1GBRAIN2 (CoreRivalry)]

i had the same issue , it got fixed by disk cleanup for me …

[ToldFable (fable)]

this seems to have been the issue
that’s really lame
why can’t roblox just chose a graphics card at random instead of disallowing us to play altogether?

edit: wait why does studio work?

[ToldFable (fable)]

Update: Looks like Roblox goes back to working if you remove one graphics card, play a game, and then put the graphics card back.

[ComeOnNoob6200 (Comeonnoob2)]

Not like they support anything