Roblox Freezing randomly after sometime

librarian_gaming · February 13, 2024, 1:54pm

For over 2 months now, roblox randomly freezes after 5 minutes to sometimes over an hour. I doesn’t seem to be any consistency with when roblox freezes, it’s just so random. The earliest instance I remember of this bug is Nov. 16 (I believe).
Other info:

This bug doesn’t happen in roblox studio
This happened at least once in every game I’ve played except Tower of Hell for some reason

There’s alot of similar issues on the DevForum, but none really help me so yea
Please (try to) fix.

Log/dump files were attached to the internal ticket by a Roblox Staff (@Focia19), due to the sensitive information they may contain, will not be shared publicly!

nikos300 · February 13, 2024, 2:03pm

i have this problem for years now
but what do you exactly mean freezing like the ping freezing or the whole game?
because for me the ping has been freezing and its a pretty big problem

SomeFedoraGuy · February 13, 2024, 7:44pm

Let me guess, it starts to say “Not responding” while rendering one last frame?

librarian_gaming · February 13, 2024, 8:54pm

yea thats what i mean. It’s so annoying

killerboom39 · February 13, 2024, 9:54pm

I’m suspecting this is just some roblox-related issue because this has also been happening to me, but in both Roblox Studio and the Roblox launcher.

librarian_gaming · February 25, 2024, 2:21pm

bug support is so bad i havent gotten a single response since this was posted. I have such little hope anymore

librarian_gaming · February 29, 2024, 9:56pm

yea i think admins forgot about this

Proven_Right · March 1, 2024, 12:30am

If I were you, I wouldn’t close this bug report as it is only 16 days old and its status is open. I’m pretty sure Roblox prioritizes bug reports based on their impact and other factors. From my experience, it usually takes around ~2 months for a report to be addressed.

Also, a staff response is no longer necessary because a ticket is automatically filed to Roblox’s internal database when you create a bug report.

See:

librarian_gaming · March 1, 2024, 1:07am

thx for further information. didnt expect the 2 month long wait tho

thirdtakeonit · March 15, 2024, 4:32pm

Sorry for coming late to this. I can confirm we have a ticket in our database for this and we are investigating the issue.

librarian_gaming · March 18, 2024, 7:22pm

i’ve been waiting for something like this tysm (late because i was away for like 10 days)

ComeOnNoob6200 · March 18, 2024, 10:15pm

Tried completely wiping everything about Roblox then clean installing roblox on your pc or laptop?

librarian_gaming · March 19, 2024, 12:55pm

ye i think i have but still didnt work

librarian_gaming · July 21, 2024, 2:37pm

4 months and still no solution is crazy

panzerv1 · July 25, 2024, 9:16am

Bump, it’s also still happening after it was fixed, then it’s back to what is was previously. On most games, my Client will freeze for 10-12s and the microprofiler states it’s waiting for a GPU response?

On the html microprofiler dump, it shows a SUPER high spike and it waits for a while until unfreezing itself.

I could look past it for a while, but it’s starting to get annoying when I just want to play roblox games.

I hope it gets fixed for GOOD soon…

panzerv1 · July 25, 2024, 9:17am

This is happening on MacOS for me.

OSX Big Sur 11.7.9 (20G1426)
iMac Pro (2017)
CPU: 3 GHz 10-Core Intel Xeon W
Graphics: Radeon Pro Vega 64X 16 GB

nikos300 · July 28, 2024, 3:04am

bumping too because today i had a ping freeze 5 times within the same game
this thing has been so annoying
because i have to wait till the server also disconnects me so i can join again
please look into this again

Zertrezai · July 29, 2024, 6:39pm

I have this issue too and its so damn annoying! There seems to be some games it happens more often on. For example, I was recently revisiting TheNickmaster21’s Farming among Friends game after years, only to be disappointed at not getting even a solid 10 minutes of uninterrupted playtime. Some games I’m able to play for a couple hours without this happening.

Kevinsteo · July 30, 2024, 12:13am

My personal experience with this is really big problem, and my computer has recommended specs for Roblox, I stopped the freezing from updating my drivers. Update your computer. After I had done that it stopped freezing. Anytime I get this bug I had been updating my drivers.

Hope this helps!

IdontPlayz343 · August 25, 2024, 10:34pm

So, any progress? Still getting it.