Basically, A friend of mine has had an issue where basically his entire roblox freezes when opening the client, it has a white screen for like 20 seconds then it really slowly loads in.
(I just want to state this isn’t a pc issue, They have a really beefy pc that can handle GTAV, so it isnt his pc)
He has made a youtube video showcasing it:
It doesn’t also just break at loading in, it randomly freezes every 10-15 minutes for like 30 seconds. his theory is that it was a roblox patch that broke it, As it worked perfectly fine prior to that. He has tried everything, He even wiped his entire PC because of it, he has made numerous support tickets and every solution they provide does absolutely nothing.
The main reason im making this post is because I’m also beginning to experience issues, My issues are long loading times and freezing randomly
The current solutions that he has tried and that work and using a VPN, using the microsoft store and just playing non-teleportation focused games.
They all have downfalls to them, VPN being it makes everything very slow and doesnt fix freezing, Microsoft store, You can just guess why thats bad, And not playing any teleportation games is just bad as it prevents 99% of games these days.
If ANYONE has a fix me and him would really appreciate it, We have had it for about 2 weeks now, even with the new roblox patch it still didn’t fix it.
Howdy hey.
Could you ask your friend if their internet connection is stable? As well as if the roblox version is up to date? Also while third party, should also try using blox-strap to load roblox.
No no not that. Could you do me a favour, and ask him if he can go to windows → User → Appdata → Programs → Roblox and right click Roblox, select properties, then check compatibility for me?
Sadly it does nothing, All it does is bring up windows support
This is what it looks like, we clicked run but all it does is bring up a chat support room.
Have you tried clicking run this program as an administrator? Also, if that did not work, try going onto device manager, then click display, click the graphics, and right click and press update.
Oh yeah, you need to restart the computer as well, just to be sure. Also if that does not work, one thing I would say is manually downloading the NVDIA Graphics driver. You can use this link to download: Official Drivers | NVIDIA
Make sure to click GEForce → RTX20, RTX2060 and your windows version correctly before downloading it.
I do get that, but he might not have his NVIDIA drivers up to current date. I know it sounds weird and repetitive, but I had a similar issue for another game, solved it that way.
I unironically have a spare RTX2060 and I plugged it into a test rig I have and it worked perfect with that, I could load in like normal, He reset his router, reset his IP, And the thing is it works while on a vpn. He has never exploited so it isn’t an ip ban, It works on every other device in his house, It isnt hardware as if it was a hardware ban he wouldnt be able to join on the microsoft store version
