As someone who has also been having a similar issue continuously over the past few days, I had to attempt about 8-10 times loading into this place before I had fully been able to join. This is also an issue I face with any other game, having to repeat this multiple times to get into every other place.
In most cases, my Roblox Client crashed itself before it even opened as an app, and in some cases it refused to even load the game entirely, freezing in the loading screen before crashing.
I’ve noticed that there seems to be a difference in how both the 64-bit client and the live client load assets (viewed through how the clients show themselves to open differently) and felt as if this is certainly related to the cause. Even without any apps open at all, I still am unable to join a place with a simple baseplate.
Though going back to the topic at hand, I was able to load fully into the game after my continuous attempts, and was met with the ability to both walk and move freely in the baseplate, unlike the previous cases above where the camera had been frozen.
I got similar experiences that I had to deal with for the past few days.
I have around approximately a 1/3 chance of getting an unresponsive, white screen, lasting around 8 seconds+ before crashing, and rarely an identical issue to the issue this topic is referring to.
There were also a few occasions the Roblox Player (maybe the new anti-cheat) called me out for “unexpected client behavior” when all I did was wait for the client to load the game.
I got 8 GB of RAM on my terrible laptop, but Roblox has always been running fine until a few days ago.
I have 32 GB of ram but I have the same problem but its when I try to play using the website on another account than my main I’ve tried support but they haven’t responded in 2 days.
Hello Sam,
It seems that you are using the 32-bit client, and thus, the issues you are facing cannot be attributed to Hyperion. An updated client will be released in the near future, which hopefully resolves the problems you are encountering.
my game just updated and now im unable to open the game anymore or the app (not the windows one) but I can check the logs for the version which is 0.572.1.5720486
nothing happens after it says starting roblox it just closes
this is the 64 bit version I noticed that it would install a new version on my alt with a robloxplayerbeta.dll file basicly all I know is that the 64 bit version just crashes but the 32 bit didn’t I dont know if log files have anything like my account cookie or something like that but [FLog::Warning] UserAgentString Mozilla/5.0 (Windows NT 10.0; Win64; x64; Trident/7.0; rv:11.0) like GeckoRoblox/WinInetRobloxApp/0.572.1.5720486 (GlobalDist; RobloxDirectDownload) is set is the error I get in every log when trying to open the game in the 64 bit version.
Bumping. Any game I attempt to play will activate the launcher but then proceed to shutdown. The Roblox client will remain active as a background process according to Task Manager, but the window itself is no longer active.
