Roblox Is Not Loading Assets After Update

Reproduction Steps
The only way this bug can be reproduced is when the game retries to load the items, and yet still will not load.

Expected Behavior
Before the Roblox Engine Update, the assets loaded perfectly fine without any trouble.

Actual Behavior
The assets do not load and appear blank.

Issue Area: Engine
Issue Type: Other
Impact: Very High
Frequency: Often
Date First Experienced: 2022-02-14 00:02:00 (-05:00)
A private message is associated with this bug report

3 Likes

What assets are not loaded? All assets or certain ones?
Do you have a screenshot to show the issue you had?

OP is referring to this game:

The game should have loaded accessories onto the mannequins. However, as you can see from the screenshots (and from playing the game), that the accessories are not visibly present.


Ingame

image
Studio

image
Ingame (the head also disappeared)

image
Studio


Some players are experiencing this issue more severely

To further clarify, we haven’t updated the game’s scripts or modified any physics or rendering settings.

Interestingly, when I click on the assets that are missing, they seem to correctly appear on my avatar

1 Like

Correct. I cross referenced the positions of the accessories’ handles ingame versus in studio. They have the same positions. They just don’t appear to be displaying properly.

Hi @KinqAndi ,
We have identified the new feature, which was enabled recently, that caused the problem. We will disable it later today.

2 Likes

The feature causing the issue has been disabled. Please let me know if there are still any problem.

1 Like

The problem seems to be fixed.

1 Like