Roblox Links Are Unclickable in Mobile Apps

Links in item descriptions don’t work in the Roblox mobile app, unlike on the website. This is a significant issue because a large share of Roblox’s traffic comes from mobile, resulting in missed sales opportunities for both creators and the platform.

As a UGC creator, I, like many others, rely on these links to promote recolors or showcase bestsellers. Without clickable links, buyers face a frustrating experience trying to find the right item, in the right color, from the right creator on mobile.

On the website version they work which really boosts the sales:

With the current mobile UX, providing this experience is impossible.

Expected behavior

Enabling active links in the app is a simple change that could bring immense value.

A private message is associated with this bug report

42 Likes

I’m totally in favor of this type of addition because it’s not practical to navigate the roblox catalog on mobile, it’s really not. Not very intuitive either.

4 Likes

They really need to make links mobile accessible, it also doesnt allow people to look at “view all” in the group store and will bring you to the default catalog page. Makes it impossible to look up items on a group and adding filters to closer tailor what you’re looking for

4 Likes

Exactly! The whole app redesign would be perfect but at least they could start with small things like making the links active, a section for recolors, different fits

4 Likes

This would be extremely meaningful an implementation for me and my team as well. Not to mention from a shopping perspective it’d be really nice to have as I’m always struggling on app to find additional colors of single ugc items.

Another potential idea would be the ability to add a specified number of related ugc that the creator can specify from their own catalog listings; could display in a row like Sponsored does, be titled “Related”.

1 Like

Yes, thank you for sharing too!

Thanks for the report! I filed a ticket in our internal database and we’ll follow up when we have an update for you.

3 Likes

Yea, it could be really nice if not links, then adding a feature which lets developers reference to other items which users can see.

amazing, thank you! will be waiting for the update