Roblox Mobile UI with a Different Size Type:

[JuanGamerPlayz_RBLX (Juan)]

Reproduction Steps

0. Open the application Roblox on your phone;
1. Go to a profile of a user (in the following example, I used one in my friend list);
2. Analyse the size of the UI as you go through the areas to see further groups and past usernames.

Expected Behavior

I expected that I would see normally the size of the interfaces as well as through another phone device such as an iPhone:

Demonstration 1:

Demonstration 2:

Actual Behavior
As going through the same steps, it appears that the sizes are different and making it impossible to see a few interfaces such as the past usernames.

Demonstration 1: (Drive Link Removed) (Due to an odd situation regarding the video and its mega-bytes, I decided to share through Google Drive)
Demonstration 2:

Demonstration 3:

(To note, this Demonstration happens sometimes during the opening and/or analysing through sections and makes it appear a white part oddly, leading to be hard to touch few interfaces)

Issue Area: Mobile App
Issue Type: Display
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2022-08-10 00:15:30 (UTC-3)
Date Last Experienced: 2022-12-14 00:20:22 (UTC-3)

Specs:

Phone Model = Galaxy S20+, SM-G985F

[Focia19]

We’ve filed a ticket to our internal database, and will follow up as soon as we have updates!

Thank you for the report!

[PadinFull89]

@JuanGamerPlayz_RBLX is this issue still reproducible and problematic for you?

[JuanGamerPlayz_RBLX (Juan)]

Heya @PadinFull89 ! How are you doing? Happy Monday!

Since this thread is from three years ago, I no longer use the device mentioned in the post. However, with the advancements in the new systems for the Roblox Universal App, it’s clear that many things have changed, making this bug no longer reproducible today.

Overall, I believe that this bug is no longer with us… Thus, you can close this ticket! I’ll be sure to file another one if I ever encounter this type of symptom.

Going to mark this reply as a Solution so it can be closed. Thanks for the reply;

Have a wonderful day, Padin!

[PadinFull89]

Awesome, thank you for the update @JuanGamerPlayz_RBLX i will close out the ticket on our end apprecaite the update.