Unfortunately this has been occuring for me for nearly a year now. It started in April after the Anti-Cheat update. When I go to launch Roblox it loads perfectly fine (most of the time) then freezes and closes. 100% Of the time I can’t even get passed the loading screen for a game; When launching just the Roblox Player via start menu it loads (Names, games, icons, friends and the home page), then freezes and gives a pop up stating “An unexpected error has occured and Roblox needs to close.”.
Video of what happens
Sorry for the messy desktop, I hardly clean it since I never close out of all tabs.
This was after a fresh reboot and reinstall after removing the registry files, the Roblox file in Local, and uninstalling the app.
What I’ve tried
Uninstalling (Removing Roblox app, it’s file & registry file.)
Uninstalling MSI Afterburner
Closing all non-essential apps on my computer.
Updating graphics drivers & Windows.
Restarting PC (before reinstalling)
Disabling all non Windows services & apps then restarting pc.
Launching on a new user.
It can open on the Microsoft store version but not the launcher.
Runnning Malwarebytes (To remove malware & other viruses), didn’t work.
New graphics card (not because of roblox just a recent pc upgrade), didn’t help.
Reading the Bitdancer post on Hyperion related crashes (non have helped).
Clearing thumbnails & other disk cleanup settings.
And a few others I can’t remember right now.
I have been extremely frustrated about this due to the fact the Microsoft store version doesn’t have VC, Camera tracking, and is extremely unreliable and bad with 2 moniters.
If you’d like the dump file just tell me where to find it, I can’t remember where it is lol.