Roblox Player, and Studio not loading/Hanging on white screen

Hi all,

I have recently been experiencing strange issues with the Roblox Player/Launcher, and Roblox Studio. This as been happening for about a week now.
When trying to join a game from the Roblox website, the Roblox player either never opens, or takes an extremely long time to open, then will hang/freeze on a white or grey/black screen.

The Roblox Player is using ‘an’ amount of CPU while in this state (around 10-20%, and can spike upwards of 30%), indicating it is trying to load, but either never does or freezes on the white screen. (Image attached, It show the Roblox Player (Game Client) inside of Google Chrome.)

Furthermore, it exhibits the same behaviour when trying to launch it stand alone. (When the Roblox Player is not inside of Google Chrome). And Roblox Studio has started doing the same thing.

I have tried doing a clean reinstall of Roblox but this issue still persists. As well as this, I have also tried only having Roblox open in case it was conflicting with another app. My internet speeds at the time of testing was 50 down, 10 up, so that shouldn’t be the issue.

(As I was writing this I managed to get the player to load, it took around 30 minutes to load, then put me in a game)

If anyone has any ideas to sort this out please let me know!
Thanks all! :blush:

don’t use Google Chrome; it doesn’t have good security, and it also uses a lot memory on your computer / laptop.