Roblox player instantly crashing after joining an experience

The Roblox player crashes almost instantly whenever I try to join an experience, it suddenly starts happening out of the blue as I just left a game after 20 minutes and joined another one. I tried restarting the PC and reinstalling Roblox but that isn’t working either. We have a scheduled testing session for our upcoming game right about in a couple of minutes and I cannot join any game at all. I didn’t install any program or make any changes recently, and as I mentioned, it just started happening when I quit one game to join another.
Upon further testing, whenever restarting the PC, I can join a game or two for a while and then it starts happening again till I restart. I have had a look at everything in Task Manager and can’t spot anything that may be interfering with it. I have tested this over 20 times on different games, using both the app and web version(the app instantly crashed upon opening as well). Lastly, the issue is on no other platform except PC.

System Specs:
**Processor: ** AMD Ryzen 9 3900X 12-Core Processor (3.79 GHz)
**RAM: ** 32.0 GB
**OS: ** Windows 11 Pro (Version: 22H2)

I am also attaching the crash dump files below(in private content) and a screenshot of the crash

A private message is associated with this bug report

6 Likes

Thanks for the report! We’ll follow up when we have an update for you.

4 Likes

Any update on this? The issue has been really bothering as it starts happening on it’s own and fixes on its own as well.

2 Likes

@thirdtakeonit Please have a look at updated private message, I do believe I have figured out the cause and have sent in more details!

1 Like