Roblox PS4 Slim Crash (CE-34878-0)

Bug Reports Engine Bugs
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#1

One of my experiences crashes on a PS4 Slim before the character spawns. Works fine on most mobile devices & Xbox. Others have reported PS4 crashing.

Reproduction:

  • Play experience linked above on PS4 / Slim
  • On the main menu, press Play, then press Save on character screen
  • Wait for Earth to load, observe application crash (error CE-34878-0)

Extra context: the game freezes up for about 15 seconds, and apparently this doesn’t occur on PS5.

3 Likes
#3

Seems like no support for the PS4 users. And maybe they wont be adding it as well its gotten outdated. Better stick with PS5 now ey?

3 Likes
#4

PS4, PS4 Pro and PS4 Slim are all supported.

2 Likes
#5

Oh okay. Hey Staff can I ask you something like extremely important? If you don’t mind?

1 Like
#6

Yes, it’s ok to ask questions.

3 Likes
#7

I sent a DM or PM, check it out. It has the details to my extremely frusturating and annoying and hinderous causing issue.

2 Likes
#8

Is this something I need to optimize myself (e.g. heavy processing on join) or are there plans to fix?

#9

Yes, if it’s possible I would recommend breaking up game start into smaller updates as frames taking a long time might terminate the Roblox application on PS.

  • it might be best to defer game join event handling to the next frame to separate 30% of load into the next heartbeat
  • component registration takes a long time, splitting work by task.wait can help make load more interactive
  • game joint plays 10 000 tween animations, while this is something that we will likely optimize away, it’s best to not start so many tweens in a single frame
3 Likes