Roblox sales not updating

Hi, not sure If I’m doing this correctly as I haven’t made a post before, but I wanted to quickly come on here and share a problem I’ve been having recently.

In my group, we have pending sales, but when clicking on “Sales,” there seems to be no update or recent purchased under the sales tab, but our “Pending Robux” will go up with each sale, but the sales are not viewable. There hasn’t been a sale update since December 5th, and since then we’ve had our pending robux go up, but sales not viewable (like user, etc.)