i swear to god bro, im just gonna request a refund then. This isnt the first time this has happened to be but it has been the SECOND time. i never got a refund OR the thing i purchased. if this goes on i might have to file a lawsuit since they took too much cash from me.
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actually not second time its been the 4th time.
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You should submit a support email when that happens.
its probably too late for the other 3 times but i would wait a bit before submitting one about this issue
i send support emails everytime it happens and i end up NOT getting any responses.
IM NOT EVEN LYING THEY JUST IGNORE IT
im sorry about that but i probably cant provide any further help with this
sorry that i could not help, all i can suggest is wait and then if you want to try support.
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I hope this works out for you if you wait for a day or so to see what happens.
Not that I can offer much help either, but here are a few things:
- What country are you from? That may affect if you can actually purchase Premium.
- Talk to your parents about the issue and see if there’s any help they can provide.
- Seems to me that after the first 3 times this happened you wouldn’t keep trying the same thing without doing some more research.
Honestly though, threatening to sue over what amounts to $7 per month (in Canadian dollars) would not even pay for the minute of time it would take for a lawyer to listen to your complaint.
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I heard in some youtube video that roblox will win because they’re a bigger corporation
IANAL but you will lose because roblox is a bigger corporation.
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Scamming a small amount is still scamming, doesn’t make it more or less legal. Lawyers know what % of compensation when they sue a big company.
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how about lets add neglect to their player’s safety:
how many innapropriate content are there in roblox?
how many people get scammed or hacked every day in roblox?
all those stuff should matter too since parents wouldnt want to pay their children’s game if they would be exposed to those type of content.
PLUS: most of the time their customer support is no help at all and they say they have “active moderation” or whatever, isn’t that just misleading?
I think you got something inappropriate
Can’t answer that thing, but they need to have common sense when using the internet
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Merry Christmas!
I’m very sorry to hear this! Sometimes things like this can happen online, it’s normal. Let me give you some advice!
-
Contact Roblox Support: Reach out to Roblox Support through their official website or email them at info@roblox.com. Explain the issue you encountered and provide any relevant details such as the transaction ID, date, and amount of the purchase. They should be able to assist you further and investigate the issue
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Be patient: Sometimes, technical issues can occur, and it may take some time for the problem to be resolved. While waiting for a response from Roblox Support, try to remain patient and avoid making any further purchases until the issue is resolved
- Remember to always be cautious when making online purchases and ensure that you are using official Roblox platforms. Avoid clicking on suspicious links or sharing information with unknown sources.
Don’t forget, you have to send them clear and obvious evidence.
Considering the Christmas schedule, it might take a long time for Roblox Support to answer you…
I also sent an email to them a year ago and they answered me in about 72 hours…
Tell your brother that Santa prepared a very special Gift for him and that’s why the gift was late! 
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Are you willing to spend 10k+ USD to file a lawsuit against a multi-billion dollar corporation (which you will lose)? You don’t know what you’re talking about.
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it was probabbly a mistake made by roblox idk
Depends if I get the refund 
happy holidays brothers
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I HAVE A VIDEO AND THIS IS THE SECOND TIME IT HAPPENED!
IM GONNA MAKE ANOTHER TOPIC ON THIS
i decided to buy premium again cause i thought it was okay but then this happened,
As I said, in the other topic. Don’t buy until the problem is solved!!!
Please contact Roblox support via info@roblox.com
or try to log in from a secure browser on your Roblox account, the one where you bought your robux and you didn’t receive them, maybe the problem is with the app
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Roblox Support doesn’t work unfortunately, I have a ton of proof
In the screenshot, the OP is using Chrome [idk if it’s secure even though I use it the most]
Issue already solved, did Roblox support.
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