Roblox Stole My Account

Help and Feedback Platform Usage Support
,
#22

Adding a email/phone Is important. Roblox is warning you that even if a issue does occur you will have back up. These warnings include things that happen that’s not even your fault. I think sending a email to Roblox support saying: my account has been logged out with out my knowledge and I have no associated email or phone liked to it. I would appreciate if you could g give me any advice on how to get my account back…

I think this may help but again I am not totally confident.
This story has happened to me before it didn’t get logged out by itself but I logged it out, and I forgot the password because it was like a month later and I couldn’t log in Roblox support didn’t help me at all. So I M not totally confident if it will work.

#23

Thank you for your replying. I do appreciate your comments guys.

I’ll fight until I get my account back and they fix this security flaw.
They have at least 3 options to fix this:

  1. Do not reset passwords if account cannot be verified afterward
  2. Add account recovery mechanism with cases similar to mine
  3. Do not allow create accounts with no email or phone association
#24

This doesn’t give roblox the right to kick you out of your account though…

2 Likes
#25

The first 2 I think makes sense. The last one doesn’t really as I said earlier on some kids don’t have a email or phone and their parents dislike putting there information in a platform

Anyways good luck on getting your account back!

2 Likes