Hi, I’ve been trying to open Roblox Studio for about two days now. Whenever I try to open it, the installer closes before it finishes and nothing happens.
I’ve reinstalled Roblox and Roblox Studio twice, but I’m not sure how to fix it.
Here is the most recent install log:
2023-11-03T03:24:17.868Z
2023-11-03T03:24:17.018Z,0.018354,3060,6,Info [FLog::DesktopInstaller] The installer reporter is initialized
2023-11-03T03:24:17.018Z,0.018404,3060,6,Info [FLog::DesktopInstaller] The command line: "C:\Users\user\AppData\Local\Roblox\Versions\RobloxStudioInstaller.exe"
2023-11-03T03:24:17.018Z,0.018466,3060,6 [FLog::Error] Failed to delete channel from 'SOFTWARE\ROBLOX Corporation\Environments\RobloxStudio\Channel' for baseUrl 'www.roblox.com'
2023-11-03T03:24:17.018Z,0.018491,3060,6,Info [FLog::DesktopInstaller] Reporting Installer Start
2023-11-03T03:24:19.973Z,2.973550,43f0,6,Info [FLog::DesktopInstaller] Start the Installer thread
2023-11-03T03:24:19.985Z,2.985746,43f0,6,Info [FLog::DesktopInstaller] The installer will run InstallNormal
2023-11-03T03:24:19.985Z,2.985784,43f0,6,Info [FLog::DesktopInstaller] Fetch flag info
2023-11-03T03:24:20.485Z,3.485462,43f0,6,Warning [FLog::DesktopInstaller] Installer runs as administrator
2023-11-03T03:24:20.559Z,3.559768,43f0,6,Info [FLog::DesktopInstaller] Fetch version info
2023-11-03T03:24:20.742Z,3.742313,43f0,6,Info [FLog::DesktopInstaller] Current version: 0.601.0.6010507 and version GUID: version-0098be94f25546e4
2023-11-03T03:24:21.340Z,4.340919,43f0,6,Info [FLog::DesktopInstaller] The system has compatible WebView2 runtime, skip deployment of the WebView2 installer
2023-11-03T03:24:21.502Z,4.502865,43f0,6,Info [FLog::DesktopInstaller] Create installation folders
2023-11-03T03:24:21.513Z,4.513743,43f0,6,Info [FLog::DesktopInstaller] Download and install files
2023-11-03T03:24:30.014Z,13.014137,3128,6,Critical [FLog::DesktopInstaller] failed Http GET url: https://setup.rbxcdn.com/version-0098be94f25546e4-StudioFonts.zip, code: 8, message: HttpError: NetFail, body: PK
2023-11-03T03:24:30.015Z,13.015415,42bc,6,Critical [FLog::DesktopInstaller] Failed to download https://setup.rbxcdn.com/version-0098be94f25546e4-StudioFonts.zip
2023-11-03T03:24:41.116Z,24.116875,43f0,6,Critical [FLog::DesktopInstaller] InstallerException: failed to download and install version-0098be94f25546e4, please check log file C:\Users\user\AppData\Local\Roblox\logs\RobloxStudioInstaller_E5D67.log
2023-11-03T03:24:41.116Z,24.116962,43f0,6,Critical [FLog::DesktopInstaller] C:\buildAgent\work\ci_deploy_ninja_boot-x86_git\Client\Installer\Windows\src\Installer.cpp(352)\RobloxStudioInstaller.exe!003FE6B7: (caller: 003FD8B9) Exception(1) tid(43f0) 80004005 Unspecified error
2023-11-03T03:24:41.119Z,24.119001,43f0,6,Critical [FLog::DesktopInstaller] Reporting Installer Failure
2023-11-03T03:24:42.695Z,25.695217,43f0,6,Critical [FLog::DesktopInstaller] Installer thread completed with Failure "failed to download and install version-0098be94f25546e4, please check log file C:\Users\user\AppData\Local\Roblox\logs\RobloxStudioInstaller_E5D67.log"
2023-11-03T03:24:42.695Z,25.695543,3060,6,Info [FLog::DesktopInstaller] Shut down InfluxPointsReporter with timeout 200 milliseconds
Any help is appreciated.