Roblox Studio causes my PC to get a blue screen

lolakias1234567 · March 8, 2023, 5:18pm

This is a support category for asking questions about how to get something done on the Roblox websites or how to do something on Roblox applications such as Roblox Studio.

You can write your topic however you want, but you need to answer these questions:

What do you want to achieve? Keep it simple and clear!
I need help trying to figure out what causes it to crash
What is the issue? Include screenshots / videos if possible!
I open roblox studio and after a few minutes it crashes
What solutions have you tried so far? Did you look for solutions on the Developer Hub?
Reinstalling roblox studio,memory diagnostic test, did a SFC /scannow on cmd
After that, you should include more details if you have any. Try to make your topic as descriptive as possible, so that it’s easier for people to help you!

Alright so after i open roblox studio a few minutes later my pc crashes and a bluescreen pops up saying SYSTEM_THREAD_EXCEPTION_NOT_HANDLED and says what caused the failure was: nvlddmkm.sys ive tried every thing and all of my drivers are updated including graphics card drivers.Also, as i mentioned before this thing only happens when i let roblox studio run for a while ive tried it more than 10 times and i can find no solutions on the internet

Aerodymier · March 8, 2023, 7:20pm

This is part of the Nvidia display driver set, uninstall your old display driver first (you need to use a software here, I can’t link it bc of forum rules but a quick google search will point you to it) and then download new drivers from the Nvidia website which I also can’t link.

lolakias1234567 · March 8, 2023, 9:42pm

I did it and still same issue any other solutions i can try?

Aerodymier · March 9, 2023, 5:16am

I’m hoping that you used the right software for the driver removal. Make sure that you are running this app on Windows safe mode or it won’t clear up properly and give you another bluescreen. If it’s still happening, remove the driver again and from the Nvidia website find not the recent but the previous driver and install it.