Whenever I open roblox studio it seems like there is a chance for it to just reset and act like I just installed it for the first time. What is weird is that my studio settings don’t change, but everything else is reset to the default settings, and the pop-up windows, which tell you how stuff works when you click on certain things for the first time, appear again, and my recents section is cleared.
I’ve tried deleting every roblox related file I can find and it still happens.
System Information:
Chip: Apple M1 Pro
OS: macOS-Ventura 13.6.3
I do not know how to recreate this bug, my friend has a mac and it does not happen on it.
Where do you have Studio installed? Is it in Applications or dropped somewhere else (like desktop, documents etc)… All this info should be stored in a “plist” file under /Users/USER_NAME/Library/Preferences/com.roblox.RobloxStudio.plist. If that file is removed, you’ll see the same behavior as you’re seeing now. I’m not actually sure how it would happen. We do have a hidden “resetLayout” button that would have some of the same effect.
What’s the frequency this happens? Not sure there’s much actionable here, but if this happens again it would be good to send all studio logs around the time frame it occurs so we can see if there’s any internal errors which might overwrite this file or something.
Roblox Studio is in Applications. And the .plist file is present in the preferences on my profile, but not in the preferences in the library folder directly under Macintosh HD
Sorry, just edited my comment as the forum software clipped my bracketed “user_name”. So yes, that’s exactly where it should be. So at some point, this file is getting deleted or reset, which is very odd as the system shouldn’t be doing that.
One thing I can suggest (and unfortunately relies on this happening again) is to make a copy of that plist file and keep it somewhere - do this after you’ve set stuff up like you normally do. Next time you see a wipe in preferences, along with sending the logs over please send both PLIST files so we can examine them.
I duplicated the .plist file and put it into the other library folder and the bug seems to be fixed now. I don’t know if this is what fixed it, might of been a studio update
Ok hmm, not sure anything in an update would have done it, but possibly (and somewhat worrisome) the file was corrupted or something. Please keep an eye on this and respond back here if this happens again. A log right from the first time you notice the reset would be helpful.
I got this bug too: basically, just this random day, I opened Roblox Studio, when I noticed that my script editor and various other settings were resetted to default, even the Studio language. Strangely, the Studio theme wasn’t changed though.
Sorry, which Library folder - the one under your user name or the one under HD/. (global vs user library folder).
In either case, is it possible multiple accounts utilize these machines? Like installed on one account, used on another on the same laptop? I’m wondering if theres’ an interesting case that can occur here if something like that happens.
Lol well that solves that. Windows has a completely different system - its putting stuff under the registry. But interesting that you’re having the same or similar issue. We need a little more to go on though to get this resolved - it sounds like your registry was wiped. Has this happened more than once or since?
the glitch has reappeared, it just took long between the settings getting reset this time and has now been happening frequently again. if the .plist file is indeed corrupted, do you know how i would be able to fix it?