Roblox Support Visual Bug

Reproduction steps:

  1. Open Mobile Roblox App

  2. Press 3 dots on the menu below

  3. Scroll down and press “Help”

  4. Open literally any article

  5. Scroll down until you see “Need more help? Contact support here”, press on this hyperlink.

This is what you will see:

Reproduction steps video / Recorded by another person

Expected behavior:

Roblox Support page appears as normal / No visual problems

Actual behavior:

Roblox Support page appears as visually bugged and is difficult for new users.

Issue Area: Mobile App
Issue Type: Other
Impact: Moderate
Frequency: Constantly

We’ve filled a ticket into our internal database for this issue, and will come back as soon as we have updates!

Thanks for flagging!


It appears that it’s not just a visual bug. You can’t choose any category either.

Impact: Medium → High

It is proper to change the impact status as in editing in the post’s description above