Roblox thumbnail edit page not loading

Thumbnails edit page isn’t loading on this game: Be A Centipede 🐛 - Roblox

Been tested on multiple accounts (all can’t access the page properly) but screenshot taken on account with ID: 2717566227

Inspect element error log:

Expected behavior

I expected to be able to edit thumbnails on this page

Thanks for the report! We’ll follow up when we have an update for you.

Hello thanks for filing the report. I see you included your user ID along with the universe ID within that link to the game.

Is this issue still happening for you?

To further help us investigate this issue, could you please also send your place ID? You can send it in a DM if you’d like. It will help us search in our internal logs.

Thank you.

Still happening,

Place ID: 18209375211

Hi, looks like it’s group owned place, may I know what can you see if you change your account view as this group?

What do you mean?

This place is owned by this group Lets Play Productions! - Roblox. And i don’t think userId: 2717566227 is the owner of the group, so if you are the admin of this group, on the left top side, you can click “View As” and select this group account and use the group role to check this page
Screenshot 2025-02-13 at 9.22.52 AM

i’m interested to see if group owner or member is able to see this page.

1 Like

Can now confirm that neither the group owner or any other accounts are able to change thumbnails

“change thumbnails” - does group own see same page with same error? would you mind share more error screenshot or logs?