Hello fellow devs,
Since I can’t post on bug report, I will be doing it here:
I’m encountering an issue after a recent power outage while playing Roblox.
Here’s the problem:
- When I attempt to launch Roblox, it displays the “Installing Roblox” menu but doesn’t proceed to open the game.
- Trying to uninstall Roblox also triggers the “Installing Roblox” menu momentarily before doing anything.
I’ve tried restarting my computer and attempted a standard uninstall, but neither have been successful. I’m hesitant to use third-party software for uninstalling due to a previous experience where it corrupted Roblox files.
Additional Information:
- This issue began after a power outage while I was playing Roblox.
- I haven’t modified any Roblox files.
- Clean boot did not help either
Logs
I will include two logs one from when I uninstall and the other from launching: (2-3 files for each)
Launching:
0.630.0.6300556_20240703T224500Z_Player_09CB8_last.log (4.2 KB)
RobloxPlayerInstaller_E2F7A.log (3.0 KB)
RobloxPlayerInstaller_A4D87.log (1.2 KB)
Uninstalling:
RobloxPlayerInstaller_758FA.log (553 Bytes)
RobloxPlayerInstaller_B0670.log (2.0 KB)
Would appreciate it if you are able to advise on how to resolve this issue and get Roblox working again?
Lmk if you need any more resources to resolving this issue, such as a video proof or anything along those lines!
Thanks for your assistance!