Roblox Universal App - Game Names Disappear in "Friends" Section

Issue Description

When viewing the Friends section in the Roblox Universal App, the game names of friends currently playing sometimes disappear. If you reload the Home page, the game name may vanish from the Friends section. Additionally, clicking on a friend’s profile can also result in the game name not appearing.

This issue has been reported previously but was closed by a Roblox employee with instructions to submit another report if the problem persists.

Reproduction Steps

  1. Open the Roblox Universal App.
  2. Navigate to the Home page and check the Friends section.
  3. Observe the names of games your friends are playing.
  4. Reload the Home page and check if any game names disappear.
  5. Click on a friend who is currently playing a game and check if their game name is missing.

Expected Behavior

The names of the games that friends are currently playing should always be visible in the Friends section and on their profile when clicked.

Visual Aids:

3 Likes

I can also confirm that the issue is still occuring, not sure why is it labled as “fixed” in this post…

2 Likes

@Focia19 Can you review this? It hasn’t been acknowledged and yet, an engineer changed to “Fixed” while I can reproduce this with @ItzAidfoplays390 .

1 Like

This issue still occurs frequently on the Universal app on Windows and Mac and also rarely on the Mobile app for Android and IOS. It’s been many months since this bug started appearing along with this one which has been left unfixed for over a year now…

@skpm_plz I would appreciate if both of these issues would get looked at and fixed :pray:

They’re both quite common and annoying.

2 Likes

Hi @ItzAidfoplays390,

Thanks for thinking I can fix everything :sweat_smile: but I’d appreciate if you didn’t ping me on specific threads that I’m not already on.

Many teams (including mine) monitor Dev Forum constantly and we pick up any issues we’re equipped to work on and have bandwidth for.
(Sometimes I also reply on behalf of other teams because they’re busy fixing the issues, which I know can make it confusing)

When you ping specific individuals on threads, it creates operational overhead because it might get assigned to teams that don’t own the features, and then it gets lost in the system.

On the other hand, when I get pinged on a lot of threads I can’t really keep track of them and then it makes it harder to close out the ones I do know how to fix.

Thanks for your understanding!

4 Likes

Oh, my deep apologies. I just thought that it would be a good idea to ping you on threads related to the Universal app and website because that’s what I believe you work on. But it seems like it’s kind of more complicated than that. I won’t do that next time.

Edit: I would appreciate if the teams that work on features like this reply to threads or give us confirmation that they are aware of the issues or working on their fix or just update us on general. It’s hard to know if the teams that work on them are aware of the issues or not when they don’t reply so sometimes I resort to pinging specific engineers that I may think that they work on specific features to make Roblox staff aware of such issues. :pray:

2 Likes